Visual Voicemail

Publisher's description

Client-server visual voicemail is the most cost efficient and optimized voicemail service configuration available for those who wish to update their current voicemail platforms to the visual domain and beyond. Voicemail has proven to be one of the most profitable value added services ever introduced by telecommunications service providers. Personal vocal characteristics including tone of voice, inflection and accent combine to convey much more information than can ever transmitted through words alone. Client server-based visual voicemail is a marked improvement from Traditional Telephonic User Interface (TUI) based voicemail in several notable aspects. Visual voicemail users are able to immediately see all messages in one glance and access each in the order of their choice. Client-server visual voicemail is used to add visualization to voicemail such as forwarding to e-mail and forwarding to Multimedia Message (MMS).A visual voicemail client-server architecture is flexible in order to quickly and cost efficiently deploy new interfaces for multiple handset operating systems such as found in Symbian, Mobile Linux and Windows Mobile and enough to allow for rapid delivery to other types of devices beyond handsets, such as PCs. This paper shows that service providers adopted Visual Voicemail in order to take full advantage of existing platforms and expand existing offerings onto current smartphones.

Registration Required
File size 264.100000KB
File format PDF

ZDNet provides a centralised resource where you are able to download the latest and most popular whitepapers. We provide information on these resources, however all of them are developed and managed by 3rd party vendors. If you download resources from our whitepapers section, it is your responsibility to ensure that it is compatible with your system. Any issues when downloading, whether technical or billing related, is not the responsibility of ZDNet. If you have any issues in this regard, please contact the vendor directly.

Similar whitepapers

TechEd 2011 Birds-of-a-Feather (Session 12): Exchange Unified Messaging

UM is a role often left out of the discussion, and when the hard questions do come up, engineers and consultants are often less prepared to answer them compared to other topics such as storage. Many times the Voicemail is handled by the Voice team.

May 18th, 2011 by Microsoft Download

A Meeting Detector and Its Applications

In this paper the authors present a context-sensing component that recognizes meetings in a typical office environment. The prototype detects the meeting start and end by combining outputs from pressure and motion sensors installed on the chairs. They developed a telephone controller application that transfers incoming calls to voice-mail when the user is in a meeting. The experiments show that it is feasible to detect high-level context changes with "Good Enough" accuracy, using low-cost, off-the-shelf hardware, and simple algorithms without complex training.

January 1st, 2011 by Dartmouth College Download

Security and the Cloud

This new Forrester Research white paper explores the current security landscape in cloud services and analyzes the emergence and likely evolution of highly secure, trusted cloud services over the next five years.

October 20th, 2010 by Citrix Online Download

The Role of Prosody in a Voicemail Summarization System

When a speaker leaves a voicemail message there are prosodic cues that emphasize the important points in the message, in addition to lexical content. In this paper comparison and visualization on the relative contribution of these two types of features within a voicemail summarization system has been done. It describes the system's ability to generate summaries of two test sets, having trained and validated using 700 messages from the IBM (International Business Machine) Voicemail corpus. Results measuring the quality of summary artifacts show that combined lexical and prosodic features are at least as robust as combined lexical features alone across all operating conditions. Speech is a very rich communication medium and recently there have been efforts to find ways of incorporating prosodic cues in order to extend the capabilities of spoken dialogue and audio browsing/retrieval systems. An important aspect of this approach is the combination of prosodic, acoustic and language information to achieve results that are more robust than those of single sources. Humans use prosody to disambiguate similar words, to group words into meaningful phrases, and to mark the importance of words or phrases. The acoustic correlates of prosody are among the cues least affected by noise, so it is likely that human listeners use prosody as a redundant cue to help them correctly recognize speech in noisy environments. Spontaneous and read speech differ in regard to prosodic structure, with the former having shorter prosodic units.

January 1st, 2010 by University of Sheffield Download

Riverbed Services Platform Feature Brief

Consolidation and virtualization are hot trends in IT, helping organizations increase their flexibility in delivering valuable services and reduce costs. The enhanced Riverbed® Services Platform (RSP) provides customers with the capability to run up to five additional services and applications virtually on VMware in a protected partition on the Steelhead® appliance. This revolutionary approach allows customers to deploy local services in all their branch offices without the need to deploy and maintain full-blown servers to run the applications. The business benefits are minimizing the hardware needed at the branch office, enabling companies to consolidate IT operations even further, reducing costs, and simplifying administration, all while still delivering high quality local services. Read this Feature Brief for more information.

December 1st, 2009 by Riverbed Download

Tecnotree whitepapers

Consolidation of Media Servers and Open Service Creation

Legacy Interactive Voice Response (IVR) systems suffer from the disadvantages of slow service changes, inefficient resource allocation, awkward scaling and the inability to accommodate next generation networks. These issues can be resolved by using future-proof media server based architectures. Media servers are media processing platforms that are connected to the core network and provide open interfaces for application servers. Operators can establish a front end media server that connect end users to a wide range of interactive voice and video response services which may include prepaid IVR, voice mail, and ringback tone. Media server based architectures streamline operator networks, while facilitating reliable and responsive service development with a minimum of capital and operational expenditure.

April 9th, 2009 by Tecnotree Download

Keep up with ZDNet Australia

ZDNet Events Calendar

ZDNet Events Calendar