Performance Under Pressure: The State of Enterprise Web Application Quality and Availability

These days, there is tremendous pressure on organizations to develop, integrate and deploy enterprise Web applications at an almost breakneck pace. As a result, many go live and deliver unsatisfactory results to internal and external end-users. For internal users, this means lost productivity and frustration. For external users, frustration quickly leads to lost business. A new survey of 526 managers and professionals by Unisphere Research, a division of Information Today, Inc., in partnership with Oracle Corporation, finds that Web application issues are an all-too-common problem, with at least three out of 10 saying they have experienced problems personally as end-users on a weekly basis. Take a look at this important survey, which sought managers' and professionals' perspectives, both as external customers of e-business sites, as well as caretakers of their own online operations.