Step-by-Step Guide to Building a CMDB: Updated for ITIL Version 3

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  • Date:
    11-02-2009
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    Required
  • Type:
    Whitepapers
  • File size:
    4.1 MB
  • Format:
  • Pages:
    235

Publisher’s description

This paper of Step-by-Step Guide to Building a CDMB is an update of the original version, which was published in 2006. With the release of the Information Technology Infrastructure Library (ITIL) Version 3 (V3), it received numerous requests to update this paper to incorporate the most current ITIL guidelines. Please keep in mind two key points: 1) ITIL provides a useful framework for IT service management, but one do not need to implement ITIL in order to build a CMDB; and 2) while this paper is updated to better align with ITIL V3, readers who are implementing an ITIL Version 2 (V2) framework will still find the information helpful.

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