Innovation: Creating Business Value With Information Technology

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Date:

11-08-2008
Vendor:

BMC Software
Registration:

Required
Type:

Whitepapers
File size:

2.7 MB
Format:

PDF, Acrobat Reader
Pages:

116

Publisher’s description

This paper provides useful insight into how technology can be used to help solve business problems. It covers a broad range of topics, from how to get organization to adopt ITIL best practices, to discussing how open source technologies affect service management. Several papers explore financial-related IT issues, such as measuring return on investment, understanding return on value, and justifying the cost of the mainframe. Other papers discuss how to reduce complexity through automation, the evolution of the service desk, and virtualization.

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Innovation: Creating Business Value With Information Technology