Streamlining Service Request Processes: A Key to Business Success

Download Download Now
(you must be registered)

  • Date:
    01-05-2007
  • Vendor:
  • Registration:
    Required
  • Type:
    Whitepapers
  • File size:
    454.7 KB
  • Format:
  • Pages:
    8

Publisher’s description

Service request management technology is evolving, giving employees the luxury of one-stop, online shopping for all the services they need. It also gives the service providers in the organization a single place to advertise their services to employees. It's like having a service supermarket at the employees' fingertips. The business benefits are significant. Because the system employs standard, repeatable, best-practice processes for handling requests, it reduces business risk and gives management greater insight into service delivery quality and costs. Services are delivered quickly, effectively, and at a lower cost. This paper discusses the need for a service request management solution that enables enterprises to realize these business benefits and examines the criteria that a service request management solution should meet.

Upload Upload your whitepaper now

Latest Videos

Sponsored content

Power Centre - Content from our premier sponsors

Blogs

  • David Braue Welcome to National Censorship Day
    Conroy's blind adherence to his net filtering plan will abandon Net neutrality ideals and push ISPs down a slippery slope of unprecedented responsibility for a callously politicised Australian Internet.
  • Array That sinking Tcard feeling
    There's something terribly unsettling about realising that the NSW Government is considering hiring a company to build a new electronic ticketing system which has already put it through the legal wringer for the system's predecessor.
  • Array The challenge of government 2.0
    The Government 2.0 Taskforce released its draft report last week, and its recommendations for Open Government almost reads like a manifesto. Stilgherrian's guest on Patch Monday this week is the chair of the Taskforce, Nicholas Gruen.
  • More blogs »

Tags

Back to top

Featured