MSDN Webcast: Customer Care Framework (Level 300)

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Date:

02-02-2007
Vendor:

Microsoft
Registration:

Required
Type:

Webcasts
File size:

Not specified
Format:

PDF, Acrobat Reader
Pages:

Not specified

Publisher’s description

This webcast shows how the Microsoft Customer Care Framework (CCF) can help support the call center efforts. Reduce costs and improve customer interaction by providing better information faster. The webcast reviews the CCF and identify ways one can effectively implement it in the organization.

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MSDN Webcast: Customer Care Framework (Level 300)