Decision Rights: How to Avoid Confusion or Conflict and Gain Cooperation During a Crisis

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Publisher’s description

Planning for and managing disasters is very much like a military operation. Those at the front lines and in the midst of battle know the actual conditions with which they must deal. A Corporate Command Team located in the headquarters hundreds of miles away from the incident cannot possibly assess and respond to the incident as well as the on-site Command Team. The site must have the authority to make key decisions without requesting that authority for each action. This is not to suggest that the remote sites have carte blanche to do anything they want to do. Flexibility within pre-defined boundaries is the objective for establishing decision rights agreements during the crisis management or business continuity planning efforts.
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