Developing Customer Contact Strategies

Download Now
(you must be registered)

Date:

17-07-2006
Vendor:

Investcorp
Registration:

Required
Type:

Whitepapers
File size:

Not specified
Format:

PDF, Acrobat Reader
Pages:

3

Publisher’s description

One of the keys to success in customer relationships is the design and execution of a customer-focused contact strategy. To be most effective, the contact strategy should be segment-specific, multi-dimensional, actionable, and measurable. Companies can have a more meaningful interaction with customers based on a multi-dimensional, segment-specific contact strategy. An actionable and measurable strategy will drive increased customer value and long-term loyalty.

Hewlett Packard
Save up to 50% on an extended HP PC warranty.

Upload your whitepaper now

Latest Videos

Play now

Google Chrome OS demonstration
Vice President of Product Marketing Sundar Pichai gives a virtual tour of Google's new operating system, Chrom… Watch it now
Play now

Malcolm Turnbull's ghost twitterer
At the Sydney Media140 conference several weeks ago, Opposition Leader Malcolm Turnbull admitted he doesn't pe… Watch it now
Play now

Surf the Net like it's 1991 with Gopher
The old Gopher protocol is not dead. In fact, it even has Twitter! Here's how to access it.… Watch it now
More videos »

Blogs

Sick of broken tender sites
Some of the state governments desperately need to invest in more user-friendly tender sites so that looking for information on government tenders doesn't have to be a game of blind man's bluff.
Cyberwar: What is it good for?
In this week's episode, Cyberwar. What is Australia's place in the world of digital warfare? What are the implications for the NBN?
Is wholesale-only backhaul just a pipedream?
The potential acquisition of Pipe Networks by SP Telemedia has raised the question about whether vertically integrated backhaul providers will mean higher wholesale prices for ISP customers.
More blogs »

Reader Services

Essentials

Broadband Plan Finder
Not sure which broadband plan to choose? Try our Broadband Plan Finder.
Best Servers
Check out the best servers here!
Mobile Phone Plan Finder
Pick the best mobile phone plan deal with our Mobile Phone Plan Finder.
Broadband speedtest
How fast is your Internet connection? Calculate the speed here.
Top Ten Servers
Want to find out what servers are in the top ten? Check here!

1) Apple iPhone 3GS 32GB	35 plans	3%
2) Apple iPhone 3GS 16GB	35 plans	1%
3) Sony Ericsson Satio	6 plans	1%
4) Nokia E63	39 plans	1%
5) Nokia N97	42 plans	1%

1) Apple mobile phones	2%
2) Nokia mobile phones	2%
3) Sony Ericsson mobile phones	1%
4) Samsung mobile phones	1%
5) LG mobile phones	1%

Developing Customer Contact Strategies