Call Center - Contact

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Case Study BlueCross BlueShield of North Carolina Improves Service to Members and Applicants
 2009/11/01 Oracle Download Now
Whitepaper Differentiate Your Company with Complete CRM
 2009/01/01 Oracle Download Now
Whitepaper Challenging the economic downturn
 2009/11/01 Vodafone Download Now
Whitepaper Wireless Devices in Call Centers - Data Theft and Standards/Legal Compliance Risks
 2009/04/03 AirPatrol Download Now
Whitepaper The Top 10 Secrets to Using Data Mining to Succeed at CRM
 2009/06/01 SPSS Download Now
Case Study Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations
 2008/04/14 Microsoft Download Now
Webcast New Frontiers for CRM Data
 2009/09/21 Microsoft Download Now
Webcast Internet Lead Capture: CRM Product Demo
 2009/09/21 Microsoft Download Now
Whitepaper Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution
 2008/04/01 Microsoft Download Now
Whitepaper Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution
 2008/07/01 Microsoft Download Now
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Whitepaper Making the Business Case for HR Investments
 2009/06/18 SAP Download Now
Whitepaper HR Analytics Come into their Own
 2009/06/18 SAP Download Now
Whitepaper Avaya's Approach to Next Generation 911
 2009/06/01 Avaya Download Now
Whitepaper Virtualizing Contact Centers: The EDS-Avaya Approach - The Inevitability of Data/voice Convergence in Contact Center Environments, and How Companies Today Are Benefiting From It
 2008/10/01 Avaya Download Now
Whitepaper Best Practices for Home Agents
 2008/02/01 Avaya Download Now
Whitepaper The Indian Call Centre Industry: National Benchmarking Report Strategy, HR Practices, & Performance
 2005/06/30 Cornell University Download Now
Whitepaper Intelligent Communication Solutions for Banking
 2007/09/01 Avaya Download Now
Whitepaper The Modern Contact Center and Workforce Management's Vital Role
 2005/01/20 NICE Systems Download Now
Case Study Enterprise 2.0 Case Study: Following Zappos
 2009/06/06 ZDNet Download Now
Whitepaper Workforce Optimization: The New Workforce Management
 2003/01/10 Blue Pumpkin Software Download Now

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