Service Level Management

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Whitepaper A Service Level Management Authority in the Cloud
 2009/04/21 Hewlett-Packard (HP) Download Now
Whitepaper Ensuring High Service Levels in Cloud Computing: Keys to Effective Service Management
 2009/03/06 Nimsoft Download Now
Case Study Saudi Postal Service Centralizes IT Operations and Support, Enhances Service
 2009/09/01 Microsoft Download Now
Whitepaper LANDesk IT Service Management: Helping IT Become a Service Provider
 2007/11/01 LANDesk Software Download Now
Whitepaper Cisco IOS IP SLAs Overview
 2008/10/14 Cisco Systems Download Now
Whitepaper Service Level Agreement Specification, Compliance Prediction and Monitoring With Performance Trees
 2009/01/01 Imperial College London Download Now
Whitepaper Analysis of Performance and Quality Parameters for Service Level Agreement in Long Distance Calls Service
 2008/03/21 Iran Telecommunication Research Center Download Now
Whitepaper Leveraging IT Innovation: Releasing Business Potential Through the Creative Use of IT
 2007/11/17 SkillSoft Download Now
Whitepaper Harnessing the Power of ITIL
 2008/04/18 SkillSoft Download Now
Whitepaper Increase IT flexibility with IBM WebSphere ESB software
 2007/01/04 IBM Download Now
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Whitepaper IT Service Management Metrics Metrics That Matter: Four Key Benchmarks for Improving IT Performance
 2008/09/11 Tripwire Download Now
Whitepaper HP OpenView and ITIL Capacity Management
 2005/02/16 Metron Technology Download Now
Whitepaper Lean IT: The Time for Transformation Is Now
 2009/08/01 IDG (International Data Group) Download Now
Case Study Lubrizol's Service Management Transformation: Combining HP Education, Software Tools, and ITSM Services Minimizes Risks, Speeds Adoption of ITIL-Based Framework
 2009/04/01 Hewlett-Packard (HP) Download Now
Whitepaper Gain Competitive Advantage Through IT Operational Excellence: Reducing Costs to Drive Investment in Innovation
 2009/05/01 Hewlett-Packard (HP) Download Now
Whitepaper IP SLAs - Multioperation Scheduling of IP SLAs Operations
 2008/11/11 Cisco Systems Download Now
Whitepaper Next-Generation Service Level Management
 2009/05/01 Novell Download Now
Whitepaper A Technical Overview of Novell Business Service Management Solutions
 2009/07/17 Novell Download Now
Case Study HP ITSM Software Optimises Business Processes at ZithaKlinik Boosting Service Delivery
 2009/07/01 Hewlett-Packard (HP) Download Now
Case Study New HP ITSM Software Boosts Time-to-Resolution and Service Level Delivery at Major Managed Services Provider
 2009/04/01 Hewlett-Packard (HP) Download Now

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