Customer Support Services

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Whitepaper The Need for Profitability & Cost Management
 2008/09/01 Oracle Download Now
Webcast Using the Six Laws of Persuasion in Negotiations
 2008/05/02 Global Knowledge Download Now
Whitepaper Plain Talk about Training Payment Options
 2009/09/01 Global Knowledge Download Now
Whitepaper Automated Sales Order Processing for Order-to-Cash Performance with ERP Systems
 2008/10/31 Esker Download Now
Webcast The Top 5 Challenges in Processing Customer Orders
 2009/02/01 Esker Download Now
Webcast TechNet Webcast: Migration and Coexistence for the Business Productivity Online Suite From Microsoft Online Services (Level 300)
 2008/09/27 Microsoft Download Now
Whitepaper The Issue: Defining Next Generation Contact Center Strategies
 2007/09/01 EquaTerra Download Now
Case Study Ricoh Helps Transaction Processing Service Provider Speed Printing, Improve Customer Service
 2007/03/23 Ricoh Download Now
Webcast Finding Hidden Costs and Optimizing End-User Support
 2009/01/01 Unisys Download Now
Case Study RSA Identity Verification From Verid Enables BNY Mellon Shareowner Services to Deliver Secure and Convenient Online Access to Their Customers
 2007/09/01 RSA Security Download Now
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Case Study Bryant & Stratton College Delivers a Personalized Experience With Customer Relationship Management
 2009/09/01 Oracle Download Now
Case Study Westfield Bank Leverages Diebold's Security Expertise to Create a Safe, Secure and Efficient Banking Environment for Its Staff and Customers
 2009/03/01 Diebold Download Now
Case Study Linea Madrid Gains the Ability to Deliver Personalized and Proactive Citizen Support Services With IT Solution
 2009/10/01 Oracle Download Now
Case Study Hong Kong Institute of Education Cuts Internal Support Response Time From Seven to Two Days
 2009/10/01 Oracle Download Now
Case Study DIRECTV, Inc. Continues to Drive Improvements in Customer Service and Sales Processes
 2009/10/01 Oracle Download Now
Case Study infinitas Learning Increases Customer Satisfaction and Reduces Support Costs
 2009/10/01 Oracle Download Now
Case Study Empro Integrates Information, Improves Customer Service, and Streamlines Project Approval Flow
 2008/05/01 Oracle Download Now
Case Study Mouhalis SA Improves Customer Service and Satisfaction With Expanded Business Intelligence
 2008/05/01 Oracle Download Now
Case Study Intelligent Office Increases IT Efficiencies With Help of Small Business Server 2008
 2009/10/14 Microsoft Download Now
Case Study New Contact Center Improves Service Boosts Efficiencies and Reduces Costs
 2008/09/01 Hewlett-Packard (HP) Download Now

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