Business Functions

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Case Study 3-1-1 Service Request System: One Number, One Answer, One Time
 2006/10/14 Motorola Download Now
Case Study BloomNet Improves Quality of Customer Service With Hosted Customer Relationship Management Solution
 2009/10/01 Oracle Download Now
Case Study Centre Wellington Centralizes Data, Improves Citizen Service With Microsoft CRM
 2009/11/03 Microsoft Download Now
Case Study City of St. Petersburg Improves Buying Power and Saves US$4.9 Million by Centralizing Procurement
 2009/11/01 Oracle Download Now
Case Study Credit Bureau Employs Enterprise Support Plan to Optimize IT Infrastructure, Innovate
 2009/11/01 Microsoft Download Now
Case Study De Veste Housing Corporation Leverages Integrated Solution to Improve Operational Efficiency
 2009/11/01 Oracle Download Now
Case Study Harvard Pilgrim Health Care Integrates Customer Information to Improve Service and Sales Initiatives
 2009/11/01 Oracle Download Now
Case Study HealthSouth Corporation Strengthens Financial Visibility and Accelerates Monthly Closing
 2009/11/01 Oracle Download Now
Case Study Koninklijke Vopak Standardizes Customer Management to Better Understand and Serve Its Customers
 2009/10/01 Oracle Download Now
Case Study TDC Saves $700,000 Annually With Microsoft Customer Care Framework
 2009/11/01 Microsoft Download Now
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Case Study Blackbriar Technologies Case Study: Wireless Optimization
 2009/05/20 Blackbriar Technologies Download Now
Case Study Bryant & Stratton College Delivers a Personalized Experience With Customer Relationship Management
 2009/09/01 Oracle Download Now
Case Study DIRECTV, Inc. Continues to Drive Improvements in Customer Service and Sales Processes
 2009/10/01 Oracle Download Now
Case Study Empro Integrates Information, Improves Customer Service, and Streamlines Project Approval Flow
 2008/05/01 Oracle Download Now
Case Study Executives Prescribe CRM Customer Service Solution to Cure Swiss Medical Advisory
 2009/09/01 Microsoft Download Now
Case Study GoodHope Asia Holdings Gains More Purchasing Power, Generates Financial Reports Faster
 2009/09/01 Oracle Download Now
Case Study HRMall Automates Customer HR Functions, Makes HR Processing Up to 80% Faster
 2009/10/01 Oracle Download Now
Case Study Hong Kong Institute of Education Cuts Internal Support Response Time From Seven to Two Days
 2009/10/01 Oracle Download Now
Case Study Intelligent Office Increases IT Efficiencies With Help of Small Business Server 2008
 2009/10/14 Microsoft Download Now
Case Study Linea Madrid Gains the Ability to Deliver Personalized and Proactive Citizen Support Services With IT Solution
 2009/10/01 Oracle Download Now

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