Call

Popular stories

There are currently no popular stories.

Latest about Call All | News | Reviews | Photos | Videos

Vodafone reins in telemarketers

Vodafone reins in telemarketers

Vodafone Hutchison Australia has agreed to tighter controls over its telemarketers after an Australian Communications and Media Authority (ACMA) investigation found it had breached Do Not Call Register rules.

January 10th, 2012 in Telcos by Josh Taylor 2 Comments Vote
ACMA plan to bring free mobile 1800 calls

ACMA plan to bring free mobile 1800 calls

The Australian Communications and Media Authority (ACMA) has aired its planned changes to the Numbering Plan that would see mobile phone users get access to free 1800 calls and cheaper 13 number calls.

October 11th, 2011 in Government by Luke Hopewell Comment 1 Vote
TravelSIM

TravelSIM

As a way to ensure worldwide calling ability, TravelSIM is excellent — but call quality and data rates detract from the experience of using it.

October 10th, 2011 in Travel Tech by Alex Kidman, and Suzanne Tindal Comment Vote
Call centre licences dead in 5 years: Alcatel

Call centre licences dead in 5 years: Alcatel

Contact centre software licensing will be a thing of the past, because contact centre services will move to the cloud within five years, according to Alcatel-Lucent Enterprise's Asia Pacific senior vice president Michael McBrien.

August 24th, 2011 in Cloud by Josh Taylor 1 Comment 1 Vote
NBN Co signs deal to kickstart call centre

NBN Co signs deal to kickstart call centre

The National Broadband Network Company (NBN Co) has announced that it has chosen Service Stream to operate a public contact centre in Melbourne.

April 29th, 2011 in NBN by Suzanne Tindal, and Josh Taylor Comment 1 Vote
It's not what you say, but how you say it

It's not what you say, but how you say it

In the future it might only take an internet connection, a microphone and a computer for a company to determine whether or not you are suitable for a job as an air traffic controller.

March 19th, 2011 in Research by Colin Ho Comment Vote
Telstra hangs up on Salmat contract

Telstra hangs up on Salmat contract

Telstra has cancelled its call centre contract with Salmat today, forcing the contact company to slash its guidance for the second half of the year.

March 7th, 2011 in Telstra by AAP 1 Comment Vote
Vodafone slashes cost of unlimited calls

Vodafone slashes cost of unlimited calls

Vodafone will launch new Infinite plans on Wednesday, offering unlimited calls and text for half the cost of its competition.

November 16th, 2010 in Calling by Joseph Hanlon Comment Vote
Oz, NZ call centre staff better paid

Oz, NZ call centre staff better paid

The latest annual surveys of the call centre industry from Callcentres.net are out and make interesting reading.

September 28th, 2010 in Telcos by Darren Greenwood Comment Vote
Telstra to axe 108 regional jobs

Telstra to axe 108 regional jobs

Telstra's plans to axe 108 regional jobs within its Grafton call centre have drawn the ire of the Community and Public Sector Union, which dubbed the move a "national disgrace".

September 15th, 2010 in Telstra by Darren Pauli 5 Comments Vote

Call tracker

* number of articles per week

Most discussed on Call

Keep up with ZDNet Australia

ZDNet Events Calendar

ZDNet Events Calendar

ZDNet Australia Live

RT @juhasaarinen: NBN users opt for 100Mbps http://t.co/T7uk1hbK by @joshgnosis

Poor Oracle, poor, poor Oracle, I feel so sorry for them. I really hope they don't go bust, for at least another 5 or 6 months. Sucked in...

1 hour ago by Rex Alfie on Google didn't infringe on Oracle patents: jury

The point of pilot schemes is to determine the best practice and save money in the broader picture. The Tasmanian rollout planning actua...

1 hour ago by GregoryB1 on NBN's Tassie upgrade to cost $1.3 million

I think that a CBA is unlikely because with the high proportion of customers now electing for the highest rate (50% of connections in Apr...

1 hour ago by GregoryB1 on NBN cost-benefit analyses are so 2011

Pentaho adds native integration with MongoDB http://t.co/uJCqDA9B

RT @pussyeatingclub: Why you should pay for porn. A good read. http://t.co/PfhedCQs

DDoS works because you have enough compromised machines to clog the pipe or servers of the victim. If, the victim's pipe is widened by a ...

2 hours ago by GregoryB1 on National Botnet Network coming: Earthwave

Please stop with the analytical, common sense and facts, Gregory. Those opposed to the NBN don't want to hear such things, which is why ...

2 hours ago by Beta on Blowing the digital dividend on wireless NBN

But, yet again, Turnbull is clearly in error when he says that other companies cannot roll out copper. In South Brisbane Telstra chose to...

2 hours ago by GregoryB1 on Copper greenfield dominance irrelevant: Conroy

Not much point running fiber back to the exchange if that exchange itself is connected by copper. It is access to fiber backhaul that de...

2 hours ago by GregoryB1 on Copper greenfield dominance irrelevant: Conroy

+1

2 hours ago by Beta on Copper greenfield dominance irrelevant: Conroy

So instead you want these estates wired up with fiber and then left, unconnected with no service, until the fiber rollout reaches them in...

2 hours ago by GregoryB1 on Copper greenfield dominance irrelevant: Conroy

@paulbrislen @juhasaarinen Prices compared here: http://t.co/WnZzXP5Z

RT @joshgnosis: @paulbrislen @juhasaarinen Prices compared here: http://t.co/WnZzXP5Z

Water, roads and electricity were all rolled out by government because there private companies weren't interested as the ROI in the early...

2 hours ago by GregoryB1 on Five pros and cons of the NBN

NBN users opt for 100Mbps http://t.co/T7uk1hbK by @joshgnosis

Chrome beats Internet Explorer in global Web browser race | ZDNet http://t.co/3XfMdUXM

The case you outline, South Brisbane, is in fact the coalitions prefered model. They WANT the incumbent telco, Telstra, to provide the f...

2 hours ago by GregoryB1 on Five pros and cons of the NBN

Cybersecurity #collaboration between the US & Australia. http://t.co/p2uKLSBi

So, over time, the Coalition policy will cost much much more than Labor's because they intend to subsidise the broadband of farmers and t...

3 hours ago by GregoryB1 on Malaysia held up as NBN king

Any form of science training counts against you as a politician, in the coalition parties, doubly so. There may be others who keep quiet...

3 hours ago by GregoryB1 on NBN FUD: will Abbott ever learn?

Qld govt IT to be cleaned up by audit http://t.co/r4oNuNW8 #qldpol

Travel Tech Q and A: Skyscanner's Ewan Gray http://t.co/7ZfXZk19

Microsoft is serious about open source: 10 proof points | ZDNet http://t.co/2OtDR11D

Sorry HC, what is meant by "Cinders "?

4 hours ago by Doubt on NBN users opt for 100Mbps

Thanks Beta, I could hear the nurse walking down the corridor as you posted. Much better now.

4 hours ago by Doubt on NBN users opt for 100Mbps

гайд

5 hours ago by Evonresee on AVM Fritz!Box 7390

Sex Tech: Faceporn win, Parental revenge porn, Google: No Porn ...: Google opposes UK porn filters, a fake porn ... http://t.co/0OR87oEt

Q&A of the Week: 'The current state of the cybercrime ecosystem' featuring Mikko Hypponen http://t.co/6lUYFs0X

You say that the golden age of cyber crime will be over by 2014/2015. I would like to differ. I believe that cyber criminals are getting ...

5 hours ago by Staden on Cybercrime golden age over in two years?

Before accusing me of fudging the figures, that was the percentage in April, the latest available. It seems that as the advantage of the ...

9 hours ago by GregoryB1 on NBN FUD: will Abbott ever learn?

Currently about 50% of connections are at the 100Mb/s rate.
As a consequence, ARPU is significantly higher than the projected figures.

9 hours ago by GregoryB1 on NBN FUD: will Abbott ever learn?

Currently about 50% of connections are at the 100Mb/s rate.
As a consequence, ARPU is significantly higher than the projected figures.

9 hours ago by GregoryB1 on NBN FUD: will Abbott ever learn?

RT @DellEnterprise: Dell Secureworks talks with ZDNet about Android's biggest #security flaws - http://t.co/LSFLQVFq #infosec

NBN users opt for 100Mbps: Customers are picking the top fibre plan that is available on the National Broadband ... http://t.co/sjtFSU3g

"Customers are picking the top fibre plan that is available on the National Broadband Network (NBN), more than a... http://t.co/M3P24Htn

RT @CorrieB: An iPad for every child: Inevitable or impossible? http://t.co/I7uS8l9s Thx to @timbuckteeth for this; http://t.co/jxkqIRIp

RT @MADinMelbourne: roxon "will enable more families to access credit" @MLolderandwiser: Privacy Act amendments http://t.co/Mv4c7PC2 via @zdnetaustralia

NBN users opt for 100Mbps - ZDNet Australia http://t.co/fLfHMzPn #australia #technews

RT @konradski: Whaddayaknow - turns out Wi-Fi CAN interfere with a plane's navigation systems http://t.co/ospQCU2S

This story has been voted 5 times in the last 24 hours!

16 hours ago, NBN's Tassie upgrade to cost $1.3 million

NBN users opt for 100Mbps - Communications - News - ZDNet Australia: NBN users opt for 100Mbps - Communications ... http://t.co/btB9gKWg

NBN users opt for 100Mbps http://t.co/xKqEb4bE via @zdnetaustralia

Biometric bugs too dangerous for public? http://t.co/8JLz5tdF via @zdnetaustralia

Exploring: http://t.co/rT7RPZLA

War talk dominates #AusCERT 2012 - http://t.co/SlBpMj0c - #security #cyber

Travel Tech Q&A: Skyscanner's Ewan Gray http://t.co/vYexrDwu #ipad

Exploring: http://t.co/YNVjdrct

Exploring: Travel Tech Q and A: Skyscanner's Ewan Gray: Ewan Gray, Skyscanner's director for Asia ... http://t.co/bNLCyobv #ICTChallenge

Exploring: Travel Tech Q and A: Skyscanner's Ewan Gray: Ewan Gray, Skyscanner's director for Asia ... http://t.co/HEPuJgyt #ICTChallenge

#NewSouthWales ditches registration stickers 4 light #vehicles in favour of #technology http://t.co/xX5N0Rp9

Anonymous hacks Reliance's Internet filtering server - ZDNet (blog) http://t.co/uObU1HBP http://t.co/0UBXxwX4

Which Windows will make for a better tablet? http://t.co/4mAHg850

Listening to @stilgherrian cover AusCERT and cyberwar, http://t.co/6lGUEz8H

Travel Tech Q and A: Skyscanner's Ewan Gray http://t.co/VN5tGJzC

#Westpac Board goes paperless with #Ipads with #Tabula #App http://t.co/duxuj2fd #Cybersecurity #Bank

This story has been voted 12000 times in the last 24 hours!

2 days ago, Is Bill Gates a great leader?

Facebook Activity