To catch a spy: Anti-spyware tools reviewed

update Spyware is gaining more mindshare amongst IT departments and security vendors alike. We round up tools that take on the undercover software.

It has been 12 months since we last took a look at anti-spyware applications and in that time the market has changed considerably. Twelve months ago very few of the traditional antivirus vendors had products that could specifically target spyware threats, and there were virtually no enterprise-level desktop solutions around. Now many vendors are in the process of combining their antivirus, anti-spyware, and anti-spam applications into one package.

A recent report by independent US market research company Radicati, titled: "Corporate Anti-Spyware Market 2005-2009", predicts that the number of corporate users with anti-spyware tools will grow from 16 million users in 2005 to 540 million in 2009. An increase that will be invariably reflected here in Australia.

The surge in popularity of spyware has drawn debate about the actual definition of the term. Advertising companies have been threatened with litigation when anti-spyware applications detect and report their products, arguing that they are legitimate adware, not unwanted spyware.

Are the advertising companies right? Do people want adware? It all comes down to the End User Licence Agreement (EULA) -- you know, where you automatically click "accept" while installing a new application without a second thought of what it says. These legitimate adware marketing enterprises suggest that if you do not wish to have your browsing habits tracked, or receive browser pop-up notices etc, then you should read the EULA carefully before installing an application to ensure that there are no clauses that allow this kind of activity. The theory being, if a user accepts and acknowledges that they are willing to have their details/habits/information used, then the application doing so should not be classed as spyware, it is adware -- undoubtedly a tenuous assertion.

Whichever way you slice it, spyware and adware still fall into an application category where information is collected and reported back to base.

It ranges from the relatively harmless advertising/marketing information gathered about computer users' Internet browsing habits, through to the much more malicious examples where information such as banking details, credit card details, usernames, passwords, or even personal details are gathered.

The results of the use, or misuse, of information gathered by these methods can be as innocuous as browser popup advertisements, through to full-scale identity theft, credit card fraud, or stolen banking usernames and passwords.

Technically some spyware may be desirable in an enterprise environment. Several vendors have produced some capable commercial key-logging applications that enable management to monitor employees' behaviour and ensure that the acceptable usage policies are being upheld by staff members.

In our experience some vendors' anti-spyware solutions pick up these commercial key-loggers and others don't. If a hacker does their homework and discovers an organisation that uses an anti-spyware application that does not pick up certain key-loggers, all the hacker needs to do is purchase a commercial key-logger and install it on the target's PC.

Talkback

Reply from the Engineer who performed the review

Hi There,

Thanks for all your comments regarding S&D, I did actually perform the exactly the same testing on S&D as with the other products and submitted the results to ZDNet with the review, they obviously have misplaced them or unintentionally left them out.

Hopefully following these comments from readers they will post the S&D results online.

Thanks again for your feedback.

Regards,

Matt Tett

matt25matt25 December 6th, 2005
Report offensive content Reply (0) (0)

RE: Reply from the Engineer...

Thanks Matt, for sharing your work and for doing a very thorough job.

I've already noted my single (relatively minor) disagreement, but I also wanted to show support.

As far as the general negatives others have thrown out -
*other ZD magazines post reviews with other results. Just because somebody's favorite software didn't make this review doesn't imply a bias.
*this article focused on a finite set of "entrprise class" software. There are hundreds of packages out there. This study looked a few of the more popular.
Maybe the other companies didn't respond to the reviewer's request, maybe the software isn't truly enterprise class. How much time & resources do you think should be put into one study for one article - when we know the results will be all but worthless in six months?

I think this was a good piece of work. I'm glad to see that people are reading it critically and discussing it. This is an important topic.

JoiseyBillJoiseyBill December 7th, 2005
Report offensive content Reply (0) (0)

Spybot was included

Read my post above, SpyBot was included, the results were not published for some reason.

Also if you could publish your names and occupation details, instead of hiding behind Anonymous please ?

matt25matt25 December 6th, 2005
Report offensive content Reply (0) (0)

Or if they don't agree to your ideas.

I'm using CA's eTrust Internet Security Suite. This has Anti Virus (actually rebranded VET Antivirus) Firewall (Zone Alarm pro rebranded) and PestPatrol. This suite was very cheap. I got it for $30 US off the web.
I have been using these products from before CA bought them and have found them, overall to be the best. VET has always been a brilliant antivirus (fast accurate and a small memory footprint) Zone Alarm pro - good Firewall. PestPatrol - great, also has good web page for extra info.
I have used others, including Norton, Adaware, Spybot, etc. Good products (well maybe not Norton) but CA's package of AV, Firewall, antiSPAM and PestPatrol is superior.
Overall the best protection I have come across.

willraywillray December 9th, 2005
Report offensive content Reply (0) (0)

Do ZDNet get comission from Symantec?

Seems that whenever there is a security, anti-virus or anti-spyware roundup, the guys here at ZD Net always give the Symantec products very high scores.
Perhaps they've never actually used these resource hogging, crash prone bloatware in the real world.
On EVERY single installation of Symantec Anti Virus I've encountered (and I encounter several per week) a quick scan using one of the free anti-virus offerings like AVG or Avast ALWAYS turns up infections that NAV has missed.
They seem content to trade on their previously good name and advertise the heck out of their products instead of actually creating good software with a small footprint that doesn't bring the whole system crashing to its knees.
At least the more recent versions can be uninstalled without reinstalling the entire OS like you needed to when trying to completely uninstall NAV 2003.
Go into just about any forum about security and protection software and you'll see a litany of problems that those unlucky enough to use symantec programs come across day in day out.

zybchzybch December 14th, 2005
Report offensive content Reply (0) (0)

As if

Mike, I have used Symantec AV here for years and it works fine - never had a problem. Therefore you are wrong and stupid and ignorant and your opinion is worthless. Are you paid by McAfee to say bad things about Symantec? I bet you are.

vealmincevealmince December 16th, 2005
Report offensive content Reply (0) (0)

EULAs and children

> What happens when my children
> install software? They click
> right through the EULA and it
> means nothing! They are minors!

Then why do you let them have administrator rights on the PC?

If they can't understand the ramifications of what they're installing, don't let them do it!

> They can't enter a legally
> binding contract. Have you ever
> seen a EULA that CLEARLY says
> right at the top "YOU MUST BE
> OVER 18 TO INSTALL THIS"?

I've never seen an EULA that clearly says anything. Their entire purpose is to be obfuscatory and arse-covering.

> I haven't and until I do I
> will continue to maintain the
> EULAs are worthless!

ajftajft December 15th, 2005
Report offensive content Reply (0) (0)
Add your opinion

In order to post a comment, you need to be registered. (Sign In or register below)

Post your comment

Terms of Service - As a ZDNet registrant, and by using this service, you indicate that you agree to our Terms and Conditions and have read and understand our Privacy Policy.

Tech Blueprint

ZDNet Australia Live

#CS6 Travel Tech Q&A: Adobe's Paul Robson http://t.co/Zm6Qbg9E | http://t.co/ukSoBXsz

Travel Tech Q and A: Adobe's Paul Robson http://t.co/KGYs52iP

Note Kaysee I said FUD- ie the Fear, Uncertainty, Doubt campaign of the LNP. It has nothing to do with fact, that's why we get "sensitiv...

17 minutes ago by seven_tech on NBN Co hands corporate plan to govt

Travel Tech Q and A: Adobe's Paul Robson http://t.co/CWTXCCZh

Angry Birds Heikki

31 minutes ago by ScedSareratte on iiNet undercuts Internode with NBN pricing

Travel Tech Q&A: Adobe's Paul Robson - ZDNet Australia http://t.co/xAgmH8Uo #travel

@NetSuite takes aim at @SageNAmerica Resellers! http://t.co/JAhIJStP via: @ZDNet @dahowlett #Cloud #VARs

uKpsOs Look At This hQvvPs http://authenticlouisvuittonsaleusa.tatescreekband.com/

43 minutes ago by Learn More on Don't add Telstra deal to NBN cost: Quigley

Travel Tech Q&A: Adobe's Paul Robson - ZDNet Australia http://t.co/EyJVTfdp

Travel Tech Q and A: Adobe's Paul Robson: Adobe's managing director for Australia and New Zealand Paul Robson sh... http://t.co/2p8OL3n5

Travel Tech Q&A: Adobe's Paul Robson - ZDNet Australia http://t.co/VxqtwxZA

How did everyone miss Flame? http://t.co/RFS7Q1lc via @zdnetaustralia

Microsemi denies it put a backdoor in chips http://t.co/p6h1rLdk

by http://t.co/vmlLt4bh: Travel Tech Q and A: Adobe's Paul Robson: Adobe's managing director for Australia and Ne... http://t.co/mZL9qaQo

Travel Tech Q and A: Adobe's Paul Robson http://t.co/sH8BUaq5

по этой теме встречалось много материалов, но в целом, более согласен с мне...

1 hour ago by Slesarev on Interview: Nokia Australia GM defends phone quality

Use the iPad to manage your datacenters: A web interface is also available that uses HTML 5 to deliver a smartph... http://t.co/Lj3ybnoF

Musi oczywiscie umiec sie prerogatywy rzadom dajac pretekst do polowy przez drzwi w grupie pomiarow czaszki zmarlego w czare z potem. Wyr...

2 hours ago by envedyhyday on Broadband Speedtest

Use the iPad to manage your datacenters | ZDNet http://t.co/WCTzQFHg

DFHSDSDFHSD Very nice post,ty BTRADFHGA this article really helps to me,thank u My name is :Isabel. Please pay attention to my...

6 hours ago by moimounguff on GNOME 2.6 delay likely after security breach

BlackBerry maker was in deep financial trouble http://t.co/LOw6zjIM

Q&A of the Week: 'The current state of the cybercrime ecosystem' featuring Mikko Hypponen | ZDNet http://t.co/dfvZFNVE

Windows 8 Release Preview: Microsoft gets its apps together | ZDNet http://t.co/r8uJE8H3

Post-PC era means mass extinction for personal computer OEMs | ZDNet http://t.co/efl9WoZT

@EFF Particularly of concern is Alexander Ntoko's declaration of intent for the ITU to remove online anonymity --> http://t.co/Tb5RX2l2

PyCon offers $500 to attract women Software News ZDNet Australia http://t.co/9ZkjCXEp

The requested URL /lol.php was not found on this server. 404 Not Found Not Found

8 hours ago by Aposecislolve on Telstra customer details exposed again

South Australia pledges $192m for e-health systems http://t.co/Gj0LmZBR #eHealth #SouthAustralia #healthsystems #health

RT @joannejacobs: Screenshots of the Windows8 next release (preview) http://t.co/D1pmKvFT

This video has been voted 5 times in the last 24 hours!

9 hours ago, When mobile and cloud collide

404 Not Found Not Found The requested URL /lol.php was not found on this server.

9 hours ago by Hyclareeexart on Telstra customer details exposed again

SA pledges $192m for e-health systems - ZDNet Australia http://t.co/yFvTvSaC #australia #health

RIM wins court battle over BBM name http://t.co/11DwEDZg

I think you'll find some of them will simply choose to cling to the old corporate plan much like they do with the old redundant copper.

10 hours ago by Hubert Cumberdale on NBN Co hands corporate plan to govt

#Nokie, #Microsoft - we use #PatentTrolls http://t.co/guO9KhKR

RT @zdnetaustralia: With a ban on using parliamentary footage for parody or satire, will they stop the memes? http://t.co/SCpEopiB

The requested URL /lol.php was not found on this server. 404 Not Found Not Found

11 hours ago by GriendHerne on Telstra customer details exposed again

@zdnetaustralia No memes are great!

#ACTA in death throes after EU rejection: http://t.co/Ux4VIOXX

RT @zdnetaustralia: With a ban on using parliamentary footage for parody or satire, will they stop the memes? http://t.co/SCpEopiB

how everyone missed #flame #malware - it had a 20MB footprint. agonizingly simple and clever. http://t.co/Tw2DyhRB #security

High take up of 100Mbps services according to #NBN CEO - well above planned uptake (http://t.co/KExym3sX)

Ways to use QR Codes in the classroom http://t.co/4RLYmgky #edtech #education #nbpts” I think u will like @belGus73

Full Spectrum: the 4G-less Galaxy S III: For more information please see http://t.co/WMwvddjj Thank you Full Spe... http://t.co/OvmC3gEa

Full Spectrum: the 4G-less Galaxy S III: For more information please see http://t.co/heQjGSwd Thank you Full Spe... http://t.co/n6Ek0Ti6

Flame is a fizzle, not a fire: Trend Micro http://t.co/RJD2sq0X via @zdnetaustralia

Not Found The requested URL /lol.php was not found on this server. 404 Not Found

13 hours ago by cersweare on Telstra customer details exposed again

Cold day in hell before this kids toy mess gets inside my door let alone anywhere near my gaming rig...

13 hours ago by btone on Microsoft unleashes Windows 8 release preview

kWasNh real louis vuitton wallets xBpiCa http://louisvuittonwallet.tatescreekband.com/

14 hours ago by Recommended Reading on Don't add Telstra deal to NBN cost: Quigley

Nope. XL delivered next Tuesday for me. Sorry, but Software gimmicks and microSD just don't cut it when you look at its' plasticky const...

16 hours ago by seven_tech on Full Spectrum: the 4G-less Galaxy S III

The requested URL /lol.php was not found on this server. Not Found 404 Not Found

16 hours ago by LiceBisksok on Telstra customer details exposed again

The reason why NBN supporters are "sensitive" to forthcoming criticism has nothing to do with whether the criticism is valid. It has eve...

16 hours ago by Gwyntaglaw on NBN Co hands corporate plan to govt

If it wasn't Microsoft, you'd be including Windows Phone/Mobile with 'other'

18 hours ago by meski on Can Windows Phone bring a new challenge?

To prove the point, you only need look at the CVC issue highlighted sometime ago by Simon Hackett (jumped on by the NBN critics) which t...

18 hours ago by Beta on NBN Co hands corporate plan to govt

Addendum... in opposition to the NBN

18 hours ago by Beta on NBN Co hands corporate plan to govt

NO of course not...

But those spreading endless lies and biased political bull***t, need to grow up

18 hours ago by Beta on NBN Co hands corporate plan to govt

This story has been voted 5 times in the last 24 hours!

1 day ago, Defence IT a bigger job than expected: Farr

This story has been voted 40 times in the last 24 hours!

2 days ago, Symantec replaces Aussie vice president

This story has been voted 5 times in the last 24 hours!

3 days ago, How did everyone miss Flame?

This story has been voted 5 times in the last 24 hours!

3 days ago, Case study: Hampton Park Secondary College

This video has been voted 5 times in the last 24 hours!

3 days ago, When mobile and cloud collide

This story has been voted 5 times in the last 24 hours!

3 days ago, Case study: Hampton Park Secondary College

This video has been voted 5 times in the last 24 hours!

3 days ago, When mobile and cloud collide

Facebook Activity

Keep up with ZDNet Australia

ZDNet Events Calendar

ZDNet Events Calendar