Features and Case Studies (7)

  • Storage and virtualisation: Hand-in-hand for disaster recovery

    We discuss virtualisation and the storage strategies that can transform your disaster recovery plan.

  • When to outsource helpdesks

    The PC helpdesk is the interactive interface between the IT department and your business. What are the challenges involved in outsourcing the helpdesk?

  • Playing 'for' a perfect host

    Before handing over your IT requirements to a host, you had better learn to play all your cards right.

  • Mail's in ... for outsourcing

    Due to a huge increase in e-mail volume, IT managers have to spend more time dealing with the problems of spam, viruses, storage, and archiving. Should inboxes be outsourced instead?

  • Enable culture change

    It's never easy when a company changes its culture. As a manager, you can play a key role by embracing the changes, helping to shape your people's perceptions of change, keeping them informed, and instituting some positive changes of your own.

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