HP Australia has changed its claims processing and complaints handling procedures, following numerous complaints received by the Australian Competition and Consumer Commission about the manufacturer's cashback and gift promotions.
Unsuccessful National Broadband Network (NBN) bidder TransACT today said it felt the government had unfairly put it and other bidders out of pocket for a solution TransACT did not believe was any better than the one it had put forward.
Mozilla released Firefox 3 on Tuesday, opening a new front in the browser wars.
Yesterday, Microsoft sent out a press release, which is not uncommon. What is uncommon is to get one unconnected with a product launch, an event or some major change in strategy.
Michael Meeks is a distinguished engineer at Novell. But his current project may be his toughest yet. He is in charge of tackling interoperability between Novell's OpenOffice.org productivity suite and Microsoft Office. And as with anything relating to Microsoft, this involves more than just technology.
As Telstra CEO David Thodey and CFO John Stanhope fronted a mob of concerned investors at the company's Investor Day this week, it became clear just how far removed the Telstra of today is compared to the Telstra of a year ago.
Microsoft is going to be given a beating over the next year or so by government agencies wanting to adopt Windows 7 at bargain basement prices. But it will enjoy each gentle slap.
How well Stephen Conroy handles Telstra's challenge will determine whether we're hurtling towards a great new era in telecommunications, or fated to even more years stuck in the grip of Telstra's well-entrenched market position.
Getting Senator Stephen Conroy's regulatory reform for the telecommunications industry through the parliament would need support from the Senate. On Twisted Wire we ring around to see which parties are supportive and which are against.
Telstra's 21Mbps Next-G boost and Internode's new 100Mbps FttH networks may be both companies' show ponies, but when it comes to helping most of us, their need-for-speed posturing is just a box-and-dice distraction that we've all seen before.
After we published a list of the funniest and most biting public comments by Telstra's bombastic public policy chief Phil Burgess last week, a number of ZDNet.com.au readers wrote in suggesting more.
Can virtual worlds make a meaningful contribution to business -- and if so, how can they be protected from invasions of privacy and flying genitalia? ZDNet Australia gets the lowdown from Chris Collins, technical assistant to the CEO at Second Life developer Linden Lab.
Michael Meeks is a distinguished engineer at Novell. But his current project may be his toughest yet. He is in charge of tackling interoperability between Novell's OpenOffice.org productivity suite and Microsoft Office. And as with anything relating to Microsoft, this involves more than just technology.
It was around nine years since strong-armed government departments began to realise willy-nilly outsourcing wasn't, perhaps, the best idea. However, with contracts signed and staff already migrated, there was little to do but ride out the storm. In this special report, we look at the Victoria Police and the South West Alliance of Rural Hospitals' approach to managed services.
We have all heard the phrase "IT needs to align with the business" but what does it actually mean, and how are businesses achieving it?
The Preston has the look of a better handset, but poor call quality spoils an otherwise well-performing budget-priced touchscreen phone.
The Touch HD is a fantastic phone, if you can afford one. It out-performs every HTC phone previously and looks fantastic doing it.
Spb Mobile Shell 2.0 gives Windows Mobile an extreme makeover, giving the drab WM interface some flare and making the operating platform easier to use.
The touchscreen interface and sexier design will be enough to make knees tremble, however, the Viewty's 5-megapixel camera falls short of our expectations.
ASUS's VW202T hits that sweet spot between price, performance and size. Only those who need colour perfection should steer clear, for everyone else this is spot on.
Malcolm Turnbull's ghost twitterer
At the Sydney Media140 conference several weeks ago, Opposition Leader Malcolm Turnbull admitted he doesn't pe… Watch it now
Google Chrome OS demonstration
Vice President of Product Marketing Sundar Pichai gives a virtual tour of Google's new operating system, Chrom… Watch it now
Surf the Net like it's 1991 with Gopher
The old Gopher protocol is not dead. In fact, it even has Twitter! Here's how to access it.… Watch it now
How do you build a smarter planet?
Having problems with complex data center? Simplify your data center now.
Invisible Particls to reappear
12 days without ADSL: A local loop eulogy
An abridged history of the Aussie internet
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