National Australia Bank in June will start trialling technology where chat-bots or what NAB calls "virtual agents" handle customer requests online -- a task handled by call centre agents today.
How effective and satisfying is teaching a computer language over the Net? ZDNet Australia takes an in-depth look at the lessons that can be learnt in online classrooms.
In just five years we could be tracked in our cars by insurance companies, while employers increase computer security spending by 55 percent.
The future of online interactivity revolves not just around the transmission of messages, but what's inside them. Two new companies are using Java to develop interactive tools that go beyond -- as well as inside -- messaging.
How effective and satisfying is teaching a computer language over the Net? ZDNet Australia takes an in-depth look at the lessons that can be learnt in online classrooms.
Telstra shareholders fear break up
What do Telstra shareholders think of the telco's new CEO David Thodey? And would they support the government'… Watch it now
The Change Program changes its Agenda
What happens when you change the agenda of the ATO's Change Program, or program in some changes to the Agenda?… Watch it now
Microsoft's Tracey Fellows on Windows 7
After the launch of Windows 7 last week, ZDNet.com.au spoke briefly with Microsoft Australia and New Zealand M… Watch it now
Having problems with complex data center? Simplify your data center now.
Has New Zealand's smiling assassin delivered?
The long-awaited separation of Telstra
Google open-sources JavaScript tools
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