National Australia Bank in June will start trialling technology where chat-bots or what NAB calls "virtual agents" handle customer requests online -- a task handled by call centre agents today.
How effective and satisfying is teaching a computer language over the Net? ZDNet Australia takes an in-depth look at the lessons that can be learnt in online classrooms.
In just five years we could be tracked in our cars by insurance companies, while employers increase computer security spending by 55 percent.
The future of online interactivity revolves not just around the transmission of messages, but what's inside them. Two new companies are using Java to develop interactive tools that go beyond -- as well as inside -- messaging.
How effective and satisfying is teaching a computer language over the Net? ZDNet Australia takes an in-depth look at the lessons that can be learnt in online classrooms.
Google Chrome OS demonstration
Vice President of Product Marketing Sundar Pichai gives a virtual tour of Google's new operating system, Chrom… Watch it now
Malcolm Turnbull's ghost twitterer
At the Sydney Media140 conference several weeks ago, Opposition Leader Malcolm Turnbull admitted he doesn't pe… Watch it now
Surf the Net like it's 1991 with Gopher
The old Gopher protocol is not dead. In fact, it even has Twitter! Here's how to access it.… Watch it now
How do you build a smarter planet?
Having problems with complex data center? Simplify your data center now.
Invisible Particls to reappear
12 days without ADSL: A local loop eulogy
An abridged history of the Aussie internet
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