News (1)

Blogs (2)

  • Read the blog post - Liam Tung

    The 'secret': Banks are freaked out by security

    Last week's blog on why consumers might be confused by contradictory messages on computer security from banks drew a few objections from interested parties ones that I thought would be worth responding to this week.

  • Read the blog post - Liam Tung

    Banks are confusing consumers on PC security

    Banks obviously have an interest in making consumers feel safe. They are there to protect the customers' money. They want customers to use their online services, too, because the channel offers a lower cost per transaction than a branch. But giving away free security software to make customers feel safe is probably doing more harm than good.

Features and Case Studies (1)

  • Aussie banks: your new security vendor

    It is quickly becoming the norm for Australia's largest banks to offer discounts on or completely free computer security software to boost internet banking security. The question is, why?

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