NSW electricity wholesaler TransGrid has nabbed an IT executive from the state's Department of Community Services (DoCS) to be its new chief information officer.
TransGrid chief information officer Tony Meehan appears to have vacated his position, just six months after signing an extensive ICT outsourcing agreement with software and services company Mincom.
Electricity supplier TransGrid has embarked on a major redevelopment of its outage management system, which plans the maintenance of electricity lines throughout NSW.
NSW electricity wholesaler TransGrid will sign a multi-million dollar contract with Mincom to provide IT services for the next three years.
Some of the industry's biggest technology suppliers risk missing out on outsourcing contracts if they cannot lift their lagging service management standards, according to a group of IT managers.
"Hi, where do I find the keynote session," I asked the registration desk of the IT Service Management Forum (itSMF) conference. "That's upstairs. Just follow the drumming." Right, I thought.
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