ACMA has announced that it will be adopting a new regulatory framework to govern VoIP in Australia.
The Australian Communications and Media Authority (ACMA) and the Telecommunications Industry Ombudsman (TIO) have struck a formal understanding to share information, which could help ACMA get a grasp on upcoming industry problems.
The Office of the Telecommunications Industry Ombudsman (TIO) released figures yesterday on the number of complaints about telecommunications providers -- with some undesired results for ISPs.
Deirdre O'Donnell has been appointed as the new Telecommunications Industry Ombudsman (TIO), taking over the reins from John Pinnock.
The Telecommunications Industry Ombudsman (TIO) says he needs the power to investigate customer complaints over content issues as well as carriage services.
Beware! Scammers have found a new way to dupe consumers, this time using mobile calls.
The number of complaints over mobile services to the Telecommunication Industry Ombudsman dropped by 18 percent in 2002-03 over the previous year, signalling the industry is reaching maturity.
The Telecommunications Industry Ombudsman is investigating SIM-Unlock fees attached to pre-paid mobile accounts to determine whether they are 'penalties', and therefore unrecoverable by common law.
ZDNet Australia takes a look back over 2002 and analyses the online shopping opportunities available to those looking for a last minute technology gift.
Microsoft slams Google on privacy
Google's approach to privacy is a decade behind Microsoft, the Redmond software giant's chief privacy strategi… Watch it now
MyPerfect.com.au has potential
Storage infrastructure on the tender track
Apple has killed the video store; will ISPs be next?
Security superguide
When chief information officers and other technology managers talk about their priorities, security is always high on the list.
Click here for more.
Superguide: Printers -- all you need to know
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
Click here for more.
Storage and server superguide
Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
Click here for more.