News (10)

  • Call centres: no VoIP for us, please

    Despite recent excitement in the domestic market over voice over Internet Protocol (VoIP), a survey has revealed that less than 2 percent of Australia's call centre managers have the technology on their shopping list.

  • Y2K windfall for Net phones

    Telecom equipment suppliers say they're seeing a belated Y2K windfall as companies such as Bank of America and Ford Motor move ahead with plans to replace outdated gear with new Internet phone systems.

  • Rush to VoIP turns into slow going

    Businesses were abuzz about voice over Internet Protocol technology in 2003, announcing new deployments almost daily, but the reality is that the actual work is only just beginning.

  • VoIP: Finding your voice

    Although the benefits and potential savings are well known, businesses have long been taking a wait-and-see approach to voice over IP. But will the aggressive movements of carriers and telcos force businesses to act?

  • Lighting the future

    Few industries show as much promise for transforming the world. The optical industry holds the potential of giving everyone access to information everywhere, all the time. ZDNet explores the state of play, and the players, in this industry today.

More News >

Features and Case Studies (4)

  • Paving the way for a converged network

    IT organisations must pay close attention to the readiness of the underlying network infrastructure to ensure the highest level of availability and best possible end-user experience. Additional reading: VoIP Essentials

  • VoIP needs a reality check

    Consultant Fred Goldstein believes conventional wisdom on voice over Internet Protocol overtaking traditional phone networks needs rethinking.

  • Rush to VoIP turns into slow going

    Businesses were abuzz about voice over Internet Protocol technology in 2003, announcing new deployments almost daily, but the reality is that the actual work is only just beginning.

  • VoIP: Finding your voice

    Although the benefits and potential savings are well known, businesses have long been taking a wait-and-see approach to voice over IP. But will the aggressive movements of carriers and telcos force businesses to act?

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