When the New Zealand Automotive Association (NZAA) call centre turned into the weatherman and traffic reporter for many of its members, the company's CIO decided it was time to let their operators take some more important calls.
Although the number of mobile workers is supposed to reach one billion by 2011, some workers will always be confined to the office environment, according to analyst firm IBRS.
Broadband can help Australians save money and cut their carbon footprint, according to new research.
A new survey has provided a timely reminder for employers that their obligations to ensure a safe working environment do not stop at the office foyer.
A Windows feature that automatically searches for Wi-Fi connections can be exploited by hackers, a security researcher has warned.
Why do we insist on going into the office every day? The technology is there for us to work from home for part of the week.
More and more Australians are choosing to work from home for at least part of the week.
The more I think about the issues surrounding the under-representation of women in IT, the further I get from finding a solution. Overanalysis is a real drag. And that's why this year I'm going to be blogging direct from the FITT lunch.
The ATO's decision not to offshore software development is a much-needed reminder that despite the technical wizardry of remote/teleworking and the costs benefits of India, simple face-to-face communication can never be bettered.
New technology gains legitimacy when it solves real business problems, but becomes indispensable when it offers to take that business in completely new directions. Such has been the case at Maroochy Shire Council, where a quite conventional thin-client rollout is now facilitating new ways of working for employees in the office and on the road.
Could quarantining e-mails be a better way of dealing with viruses than the traditional approach used by most antivirus companies?
Voice over Internet Protocol, in some way, shape, or form, is a standard inclusion now with most business telephony systems. We review the latest offerings.
Modern solutions are giving staff the option of using the virtual office. In this special report, we investigate what companies can gain from allowing employees to work remotely.
Technology is allowing workers to stay in contact no matter where they are. How do you choose the right combination of hardware, software, data transport, and voice transport, then secure the whole lot and make sure your organisation is set up to take advantage?
By being very easy to configure and manage, the 3CX Phone System for Windows scores well on functionality and is compatible with most SIP handsets, gateways and services. However scalability could be an issue for larger organisations.
If you're thinking about voice over IP, we take a look at the steps involved in getting it set up and what's on offer from four major vendors.
It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.
Everybody's going wireless"even those intruders who are after your precious data. Here's how to stop them.
Security fears and general laziness are the main obstacles blocking the widespread adoption of wireless networks, according to analysts.
Telstra shareholders fear break up
What do Telstra shareholders think of the telco's new CEO David Thodey? And would they support the government'… Watch it now
The Change Program changes its Agenda
What happens when you change the agenda of the ATO's Change Program, or program in some changes to the Agenda?… Watch it now
Microsoft's Tracey Fellows on Windows 7
After the launch of Windows 7 last week, ZDNet.com.au spoke briefly with Microsoft Australia and New Zealand M… Watch it now
Having problems with complex data center? Simplify your data center now.
Has New Zealand's smiling assassin delivered?
The long-awaited separation of Telstra
Google open-sources JavaScript tools
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