When the New Zealand Automotive Association (NZAA) call centre turned into the weatherman and traffic reporter for many of its members, the company's CIO decided it was time to let their operators take some more important calls.
Companies are being exposed to risks by home workers' bad behaviour online, such as hijacking the neighbour's Wi-Fi and opening unsafe e-mails.
Although the number of mobile workers is supposed to reach one billion by 2011, some workers will always be confined to the office environment, according to analyst firm IBRS.
Broadband can help Australians save money and cut their carbon footprint, according to new research.
A new survey has provided a timely reminder for employers that their obligations to ensure a safe working environment do not stop at the office foyer.
Why do we insist on going into the office every day? The technology is there for us to work from home for part of the week.
More and more Australians are choosing to work from home for at least part of the week.
The more I think about the issues surrounding the under-representation of women in IT, the further I get from finding a solution. Overanalysis is a real drag. And that's why this year I'm going to be blogging direct from the FITT lunch.
The ATO's decision not to offshore software development is a much-needed reminder that despite the technical wizardry of remote/teleworking and the costs benefits of India, simple face-to-face communication can never be bettered.
New technology gains legitimacy when it solves real business problems, but becomes indispensable when it offers to take that business in completely new directions. Such has been the case at Maroochy Shire Council, where a quite conventional thin-client rollout is now facilitating new ways of working for employees in the office and on the road.
Could quarantining e-mails be a better way of dealing with viruses than the traditional approach used by most antivirus companies?
Voice over Internet Protocol, in some way, shape, or form, is a standard inclusion now with most business telephony systems. We review the latest offerings.
Modern solutions are giving staff the option of using the virtual office. In this special report, we investigate what companies can gain from allowing employees to work remotely.
Technology is allowing workers to stay in contact no matter where they are. How do you choose the right combination of hardware, software, data transport, and voice transport, then secure the whole lot and make sure your organisation is set up to take advantage?
By being very easy to configure and manage, the 3CX Phone System for Windows scores well on functionality and is compatible with most SIP handsets, gateways and services. However scalability could be an issue for larger organisations.
If you're thinking about voice over IP, we take a look at the steps involved in getting it set up and what's on offer from four major vendors.
It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.
Commentary: Whether you work at home full-time or only occasionally, you need to make sure your systems and data are protected. So what is the best software for preventing a business-threatening disaster?
Everybody's going wireless"even those intruders who are after your precious data. Here's how to stop them.
Google Chrome OS demonstration
Vice President of Product Marketing Sundar Pichai gives a virtual tour of Google's new operating system, Chrom… Watch it now
Malcolm Turnbull's ghost twitterer
At the Sydney Media140 conference several weeks ago, Opposition Leader Malcolm Turnbull admitted he doesn't pe… Watch it now
Surf the Net like it's 1991 with Gopher
The old Gopher protocol is not dead. In fact, it even has Twitter! Here's how to access it.… Watch it now
Having problems with complex data center? Simplify your data center now.
All I want for Xmas is Telstra pricing
Sick of broken tender sites
Cyberwar: What is it good for?
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