Last weekend, some customers buying goods from merchants with Bank of Queensland EFTPOS terminals had to have their purchases processed manually after payments failed to work.
The New Zealand government has signed an agreement with the country's biggest phone companies to introduce mobile blocking technology into Kiwi prisons.
While Australia's banks spend millions on new online banking tools and customer relationship management (CRM) projects, the National Australia Bank (NAB) aims to remain a face-to-face business, according to its CRM chief.
Mobile phones will not be allowed in to Queensland prisons after a convicted murderer used one to plot an escape using a helicopter and firearms.
Banks are slowly moving towards deploying voice-authentication technologies in order to add an extra layer of security for their online and telephone banking customers.
Have you received a telephone call from your bank asking to 'confirm' a recent transaction? How can you be sure it was actually your bank calling?
The Commonwealth Bank stands alone as the only top tier bank in Australia with its sights on biometrics as a means to improve security for its customers -- but critics say the technology is still too young.
Banks are slowly moving towards deploying voice-authentication technologies in order to add an extra layer of security for their online and telephone banking customers.
Most IT managers neglect to tell users how to avoid falling prey to the dangerous hacker technique of social engineering. Here's what you need to know.
Social engineering has been around for a while, but most IT managers neglect to tell users how to avoid falling prey to this dangerous hacker technique.
Australians are continuing to turn to electronic banking channels despite excessive hype over security problems such as skimming and hacking, according to the Commonwealth Bank of Australia.
Customers and analysts say Microsoft is forcing its most important partners to use competing browsers by its move to integrate IE with Windows.
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