Microsoft has settled with three companies from New Zealand which were accused of selling unlicensed software.
The federal Department of Agriculture, Fisheries and Forestry (DAFF) has flagged plans to migrate to an Internet Protocol-based (IP) telephony system, keeping its options open on a full unified communications move.
Health insurer Manchester Unity has reaped "enormous" savings through insourcing its call centre and moving the entire organisation to a Voice over Internet Protocol (VoIP) telephony system.
Western Australia's Department of Consumer and Employment Protection (DOCEP) has inked a half a million dollar contract with network solutions provider 3D Networks as the agency looks to develop its telephony infrastructure over the next few years.
Australia's Productivity Commission is the latest government agency to signal it will migrate at least some of its telephony infrastructure to a Voice over Internet Protocol (VoIP) solution.
Voice over IP has reached some major milestones in 2008 in both the enterprise and consumer ends of the market but how long can traditional telcos continue to fight against this disruptive technology?
Are you ready to roll out Voice over IP? This article provides you with an overview of VoIP basics and some starting points for evaluating your company's needs. Additional reading: VoIP Resource Centre
IT organisations must pay close attention to the readiness of the underlying network infrastructure to ensure the highest level of availability and best possible end-user experience. Additional reading: VoIP Essentials
Consultant Fred Goldstein believes conventional wisdom on voice over Internet Protocol overtaking traditional phone networks needs rethinking.
Businesses were abuzz about voice over Internet Protocol technology in 2003, announcing new deployments almost daily, but the reality is that the actual work is only just beginning.
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