There are always days when you just can't find the solution to a seemingly simple technical glitch. How do Australian IT professionals deal with this problem?
There are days when you're not sure whether to burst out laughing, or start tearing your hair out. How do CIOs and IT managers deal with users who just don't seem to get it?
Australians pining for a local equivalent of Microsoft or Nokia are in the dark over the achievements of tech companies associated with dominant sectors such as mining and agriculture, according to a leading author.
Looking for the next overnight success? We profile five upstart Australian tech companies. (OK, one of them is from New Zealand).
With the hype about new technologies, it's easy to get caught up in new tools and applications. But quite a few issues require investigation before you introduce a new technology into the enterprise.
One of the only Australian start-ups to present at the recent round of conferences in the US was Sydney-based spellr.us, which has launched a Web-based tool to check and monitor websites for spelling mistakes.
Melbourne-based start-up Cinergix appears to be the only Australian act headlining at the massive tech start-up conferences in the United States this week.
A group of Australian Web technology thinkers and entrepreneurs have started a new Google Group to build the Down Under version of California's famous high-tech development locality. They call it: Silicon Beach Australia.
While there's not much that's more fun than stirring up Linux and Windows zealots into a frenzy of spite against each other, we thankfully finally seem to be approaching a more measured universe in which technology choices can be made based on suitability rather than preconception.
Sometimes companies create advertising campaigns that look and sound fantastic but on closer inspection are a real embarrassment -- and tech companies are often the worst offenders.
Lack of knowledge, inflated prices and smelly tech support are among the complaints of SMEs in a new survey.
Whatever size your organisation is, supporting your users will always be a challenge.
Providing telephone support can be taxing on both the end user and tech. Here are four tips to help you provide better telephone support from a tech who's been there.
You can provide all the documentation your users need to be self-sufficient, but it won't do a bit of good unless they read it. Check out these ideas to ensure users will read information.
What should help desk analysts do when the phones aren't ringing off the hook? Here are some ideas about what should and shouldn't be on the to-do list.
Upgrading your hard drive is a great way to wring more performance from your PC, particularly if you frequently load large applications or files.
With so many monitors to choose from, before you buy, it pays to figure out which specs and features will be most important to you.
Want to give an old PC a new lease of life? Why not transform it into a Linux server for your home/small business network?
Here's what you need to know about wireless networking, from the standards and technologies to the best products for your home or office.
Annoyed by your sluggish Pocket PC performance? Tune up your device with these 10 tips to keep it running in tip-top condition.
Apple drops iPhone NDA
A little more than six months after Apple initially offered its software development kit for the iPhone, the c… Watch it now
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Superguide: Printers -- all you need to know
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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Storage and server superguide
Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
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