News (89)

Features and Case Studies (64)

  • A manager's guide to social media

    Use social networking tools like Twitter and Facebook to create a harmonious workplace with our manager's guide to social media.

  • Facebook, MySpace threaten your job, savings

    While they present a wonderful opportunity to meet people with similar interests, sites like MySpace, Facebook, and even LinkedIn can also cause trouble.

  • 10 reasons why you shouldn't be an IT manager

    At some stage, many people will find themselves asking why they left that great little job to take a turn in the management ranks. Let's take a few minutes to consider how you can avoid becoming a member of this group.

  • 10 ways to get better customer service

    Here are 10 tips that could help increase the chances of your getting better service. As IT professionals, you may benefit from these tips when you need support from a higher level group or from a vendor.

  • Turning telesales success from art to a science

    Selling products over the phone is never easy, but one Japanese outsourcer has used mathematics to triple sell-through rates.

Reviews (5)

  • Microsoft Word 2007

    If you're ready to let go of old habits from previous versions of Word and want to make sleeker-looking documents, Microsoft Word 2007 is worth the upgrade. However, less-expensive alternatives handle its core features without the clutter.

  • People are the problem: 3 HR management packages tested

    Does your company's human resource management functions need to be automated? We look at what you need to consider, and three packages to help you do it.

  • Not as thick as some: 7 thin clients tested

    Thin clients seem to be a perennial runner-up to full-featured desktops, but we think the time is right to stop thinking "what if?" and to get rid of those clunky desktop PCs.

  • Voice over IP + wireless LAN = ?

    It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.

  • Wireless lans get to work

    Wireless LANs have finally matured into a viable and affordable means of extending your wired network.

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