Telstra has revealed that it will be offshoring a substantial portion of its bill support contact centre operation to the Philippines.
Telstra has warned customers across Australia to beware of fraudsters posing as Telstra staff as well as hoax e-mails seeking financial data.
Telstra has begun a "witch hunt" to find the staff member responsible for leaking a draft report on the maintenance and operation of its mobile base stations last July, according to communications union CEPU.
Singapore Telecommunications-owned telecommunications player Optus has won an AU$50.5 million extension to a contract to supply voice and data services to a group of federal government bodies.
Hutchison Telecommunications (Australia) said today it had recorded an after-tax net loss of AU$280 million for the first half of 2004, but backed the performance of its core mobile businesses in an intensely competitive telecommunications environment.
If someone gave you AU$93.5 million to spend, would you forget it? I wouldn't either. But this is exactly what seems to have happened in the aftermath of the 2007/8 federal budget, which was widely lambasted by many observers -- including yours truly -- for its lack of funding for meaningful ICT related initiatives.
Fair is not what the National Broadband Network tender is about; it's bloodsport, and a fight for survival, and a challenge of the wills, and all the other sorts of superlatives you might expect from an Olympics announcer.
Melbourne-based Web start-up 2Vouch yesterday launched the first public beta of what it dubs its "social recruiting platform".
The vision of the future BT portrayed this week at an Australian conference was so far removed from how Telstra's David Quilty has described the British telco that I wonder if they were talking about the same UK.
The men running Telstra have been accused of a lot of things, but lack of conviction is definitely not one of them. I found this out recently after having the chance to hear Phil Burgess, the company's most senior regular spokesperson and an outspoken critic of the government's telecommunications policy, address an AIIA-sponsored business lunch in Melbourne.
It may have had its share of teething pains, but medical clinic chain Medi 7 has used its VoIP and open source Asterisk PABX rollout to improve call routing and slash thousands of dollars in telecommunications costs.
There's been a lot of talk about network convergence, the idea that data, voice and video traffic will one day travel over a single network. In this special report, we look at how Mount Erin Secondary College is tackling convergence and IP telephony goals at footy club the West Coast Eagles.
For Loddon Shire Council's corporate services director, Brett Eastwood, making the move to a VoIP telephone system was a no-brainer.
The federal Attorney General, Philip Ruddock, has introduced amendments to federal parliament that would ease police access to stored voice-mails, e-mails and text messages.
Vodafone Australia has signed a deal for an Internet protocol data network solution to boost the resilience and efficiency with which the telecommunications provider can provide third-generation mobile services from next year.
An impressive set-up well worth the consideration for any small office looking to bring their telephony systems into the 21st century.
The broadband business -- plans, peaks, and penalties -- can be confusing to say the least. We line up some of Australia's best.
Secrecy seems to shroud the data centre arena -- all well and good for security's sake, but not so great when trying to pick a provider. We pull back the curtains to find what data centre options exist in Australia.
Asian mobile firms have developed a ringtone that wards off mosquitoes.
The frequency is changing from wired working to a wireless world. Can this new wave of technology help you gain the cutting edge?
Apple drops iPhone NDA
A little more than six months after Apple initially offered its software development kit for the iPhone, the c… Watch it now
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