News (16)

  • Telstra's speech system 'gets' Australian

    Telstra claims its new 'One Number, One Voice' natural language speech recognition front end for residential, mobile and small business enquiries is working better than expected.

  • Talking computers nearing reality

    Machines that listen and talk like humans are becoming a reality, researchers and tech executives say.

  • Finding the Australian voice

    Forty or 50 hours of recording, then analysing more than a half a million phonemes, went into creating a typically Australian voice for a new text-to-speech system.

  • What's new in the contact centre?

    What new (and not-so-new) technologies are finding their way into contact centres, and how are they making things better?

  • Speech triumvirate gets wary welcome

    VeCommerce, SpeechWorks and Genesys have announced the formation of a strategic global partnership, to the interest and perhaps the ire of the speech industry.

More News >

Features and Case Studies (3)

  • Finding the Australian voice

    Forty or 50 hours of recording, then analysing more than a half a million phonemes, went into creating a typically Australian voice for a new text-to-speech system.

  • What's new in the contact centre?

    What new (and not-so-new) technologies are finding their way into contact centres, and how are they making things better?

  • Software that will save you money

    While there is no magic bullet to guarantee the success of a software solution, ZDNet Australia identifies those elements which contribute to the most effective corporate rollouts.

Reviews (1)

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