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  • Top 10 worst IT disasters of all time

    From faulty satellites nearly causing World War III to the Millennium Bug, poorly executed IT has had a lot to answer for over the years

  • Opera challenges Microsoft

    Opera Software has challenged Microsoft to develop a browser which adheres to standards but will Microsoft take it up?

  • Implementing call centre systems

    Users' call centre experience is largely dependent on the CRM and ACD training you provide your staff. Find out what you should consider as priorities for help desk managers.

  • Making headlines

    Just remember, if you see these articles in the IT press sometime this year, you read it here first.

  • Assessing the threat: Symantec's 2003 security report

    The latest in Symantec's annual threat assessments seems to suggest that we are more vulnerable, but better protected than we have ever been.

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  • Optus USB Slimline Modem

    The Optus USB modem works as advertised, but fluctuations in service and a few software bugs have hampered our experience during testing.

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