News (15)

  • Figures of speech

    We've been talking to, even yelling at, our computers for years. But it's only recently that they started listening.

  • Calling common sense

    VoIP benefits are evident to those who take it up, so why are large companies so slow to give it credit?

  • VoIP: Finding your voice

    Although the benefits and potential savings are well known, businesses have long been taking a wait-and-see approach to voice over IP. But will the aggressive movements of carriers and telcos force businesses to act?

  • The shape of packets to come

    How do you ensure critical Net traffic gets through while less important--and often expensive--traffic is curtailed? Also: What is "packet shaping"?

  • What's new in the contact centre?

    What new (and not-so-new) technologies are finding their way into contact centres, and how are they making things better?

Features and Case Studies (26)

  • VoIP handsets reviewed

    Voice over Internet Protocol, in some way, shape, or form, is a standard inclusion now with most business telephony systems. We review the latest offerings.

  • VoIP: Is it for you?

    Australian companies are showing a lot of interest in Voice over IP, yet not many projects are underway. We profile the companies that are ahead of the pack.

  • VoIP: Finding your voice

    Although the benefits and potential savings are well known, businesses have long been taking a wait-and-see approach to voice over IP. But will the aggressive movements of carriers and telcos force businesses to act?

  • Voice over IP + wireless LAN = ?

    It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.

  • The shape of packets to come

    How do you ensure critical Net traffic gets through while less important--and often expensive--traffic is curtailed? Also: What is "packet shaping"?

Reviews (11)

  • Voice over IP: Security, stability, success

    If you're thinking about voice over IP, we take a look at the steps involved in getting it set up and what's on offer from four major vendors.

  • Voice over IP + wireless LAN = ?

    It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.

  • Five network maintenance tools tested

    With the right packet sniffers you can truly lead the dog's life. What's most impressive is network monitoring devices will help you see problems immediately. These tools can aid in analysis, migration, monitoring, security, testing, and administration of the network.

  • Wireless crackdown

    The spread of convenient wireless LANs has delighted hackers, who find many WLANs vulnerable. Managing and securing a wireless network is therefore vital, but rarely done well. ZDNet Australia compares the offerings from AirDefense and AirMagnet.

  • Kazaa killer or broadband filler? 2 Packet shapers tested

    Managing bandwidth usage -- either over a costly Internet connection or a crucial WAN link -- is becoming easier thanks to a range of packet shaping devices. We look at two of the best.

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