Complaints against the telecommunications industry rose a whopping 54 per cent in the 2008/09 financial year, prompting the industry ombudsman to issue a warning to business and consumers.
Vaughan Bowen, chief of acquisition hungry telecommunications company M2, is eyeing a major billing and customer relationship management systems overhaul expected to be kicked off next year.
Chief executive of telecommunications provider M2 Vaughan Bowen today said the company shed 15 to 20 per cent of People Telecom's staff following its acquisition, but it also took on 140 of Commander's call centre staff.
Telco retailer and wholesaler M2 has acquired Commander's small and medium business brands and assets for around $19 million, but not Commander's network infrastructure.
Dell today announced its Latitude 2100, a netbook designed specifically for school children. It is also the first Dell product in Australia to offer the Ubuntu operating system.
Where is unified communications headed? Will it eventually break out of the corporate space and attract the attention of business operators? If so, who will provide the service?
You've only got to hang around a datacentre for about 30 seconds before someone starts raving on about virtualisation. While the cost benefits of virtualisation are obvious, the management challenges often get swept under the carpet.
There are as always exceptions, but most ICT vendors are simply not doing the right thing by the thousands of SME customers in Australia and New Zealand.
The world of enterprise IP telephony is varied and complex. Here's our round-up of the major players and what they can bring to your business.
What will 2009 hold for Australia's ICT industry? We asked dozens of local leaders for their predictions; and this is what they came up with.
How feasible is it that you could escape paying hefty licensing fees by using software subsidised by advertisements?
Recently, HP released its largest ever range of printers at its Go Print 2.0 Conference in Shanghai. ZDNet.com.au's photo gallery gives you the complete range, along with comparisons, prices and release dates.
ZDNet.com Senior Editor Sam Diaz talks about the company's effort to sell its products to the SMB market. He says Dell executives are hoping to gain ground on the competition by retooling offerings to be more customizable.
Andrew "Tridge" Tridgell, Samba author and recipient of the mantle for Australia's "smartest man in IT", tells how Samba was nearly named Salmonberry, and what the SMB 2 protocol can do.
Thecus' N5500 is, like all of Thecus' lines, best suited to the professional user who doesn't mind tweaking the unit to get the most out of it.
The world of enterprise IP telephony is varied and complex. Here's our round-up of the major players and what they can bring to your business.
There's a lot to like in the first beta of Exchange 2010, from storage improvements to new high availability tools and better integration with the cloud, not to mention Outlook Web Access support for Firefox and Safari. But not everyone will be impressed by the lack of a 32-bit GUI management client.
Although Seagate BlackArmor is difficult to use for networking novices, it is a good choice for small business and advanced users.
The D-Link Xtreme N Storage Router DIR-685 is a very good single-band Wireless-N router; however, its extra features hardly justify the price.
Telstra shareholders fear break up
What do Telstra shareholders think of the telco's new CEO David Thodey? And would they support the government'… Watch it now
The Change Program changes its Agenda
What happens when you change the agenda of the ATO's Change Program, or program in some changes to the Agenda?… Watch it now
Microsoft's Tracey Fellows on Windows 7
After the launch of Windows 7 last week, ZDNet.com.au spoke briefly with Microsoft Australia and New Zealand M… Watch it now
Having problems with complex data center? Simplify your data center now.
The key Topik is always money
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Give Tax a break for a Change
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