News (56)

  • NetBank outage hit CIO's pay

    Commonwealth Bank of Australia's extended internet banking outage earlier this year affected the remuneration of its top technology tsars, including chief information officer Michael Harte, the executive revealed today.

  • Mahindra Satyam attempts Aussie recovery

    Newly renamed Mahindra Satyam has reassured its existing local customers and is now on the market for new ones, according to the company's Australian country head. Yet rival Indian group Tata Consultancy Services is also seeking growth.

  • CBA reinvents SLAs for Telstra deal

    Commonwealth Bank of Australia's $1 billion telecommunications deal with Telstra is the toughest the bank has negotiated with a supplier, according to CBA CIO Michael Harte, and all without the use of traditional service level agreements (SLAs).

  • Cloudbusting: Can you fight Google's million servers?

    While "cloud computing" is some way from being an enterprise reality, IT managers need to start planning now if they want to avoid being ordered by their bosses to implement technology from Google and close down their own datacentres, a Gartner analyst has warned.

  • ATO IT dept caged in AU$1bn outsourcing deals

    The Australian Tax Office's past outsourcing contracts were too rigid to cope with technological change, according to its CIO, Bill Gibson -- so this time, business gets shotgun and IT will take a back seat.

Features and Case Studies (34)

  • The best firewall is...

    Firewalls have come a long way since we last looked at them in 2005, and have now become full-blown Unified Threat Management devices. We take a look at the top players.

  • Changing of the guard: Commonwealth Bank

    Get an insider's look at Commonwealth Bank of Australia's technology operation with chief information officer Michael Harte in the first of our Changing of the guards series examining generational change in the nation's big four banks.

  • Customs: Murray Harrison, CIO

    Australian Customs CIO Murray Harrison dislikes SLAs and runs away if a vendor talks to him about innovation. In this interview, he also explains why getting excited about gadgets can be dangerous and talks about how Customs' outsourcing strategy has evolved.

  • Offshoring: How far, how deep?

    The question on the lips of most CIOs is no longer whether to send work offshore. It's a question of how much to send.

  • Service management enterprise guide

    Most critical business processes now depend on IT to some extent so it's no surprise that companies are recognising they must have effective control over technology. IT Service Management (ITSM) is increasingly being used as a framework for bringing IT in line with business strategy.

Reviews (6)

  • vCharter Pro

    This is a powerful performance monitoring and reporting system for servers running VMware ESX Server. Web-based dashboards show the resources in use by servers and their VMs, while the reporting module delivers printable reports of historical data.

  • Terapad Pro

    Hosted CMS and blog solutions litter the market, yet none offer Terapad's combination of simplicity and functionality.

  • Data centre 101

    Secrecy seems to shroud the data centre arena -- all well and good for security's sake, but not so great when trying to pick a provider. We pull back the curtains to find what data centre options exist in Australia.

  • UPS for all seasons: 6 appliances tested

    Suffering from blackouts, brownouts, or sags? How about bushfires, floods, or cyclones? Then maybe you need a UPS. We review six UPS appliances.

  • Four network maintenance tools tested

    We look at three hardware tools and one software tool for network maintenance.

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