Features and Case Studies (9)

  • Customs: Murray Harrison, CIO

    Australian Customs CIO Murray Harrison dislikes SLAs and runs away if a vendor talks to him about innovation. In this interview, he also explains why getting excited about gadgets can be dangerous and talks about how Customs' outsourcing strategy has evolved.

  • BT Design: JP Rangaswami, CIO

    JP Rangaswami, managing director at BT Design, talks about transformation and convergence at one of the worlds' largest telecommunication companies, and, his belief in Web 2.0 and the power of social networking. Rangaswami speaks with ZDNet's Dan Farber, sharing his visionary thoughts about the tech industry. And why he calls himself the managing director instead of chief information officer.

  • Travelocity | Barry Vandevier, CTO

    Barry Vandevier of Travelocity talks about his company's efforts to deploy Web 2.0 technologies for the next generation of online travel.

  • Virgin Group: Gareth Lewis, CIO

    As one of the few genuine global super-brands with over 200 businesses, Virgin faces huge challenges. To find out what role IT plays in all this, Andy McCue caught up with Virgin's group CIO Gareth Lewis.

  • Hilton Hotels: Tim Harvey, CIO

    Tim Harvey, CIO of Hilton Hotels, tells of technologies that will turn hotel rooms into "homes away from home".

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