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News (38)

• Open source Net support not enough for business

  Businesses should not expect that the open source community will always provide it with the patches and fixes required to deliver business-grade application support, according to a panel of open source advocates speaking at CeBIT in Sydney.

• SmartyHost dumps Primus

  SmartyHost has dumped Primus' hosting services in favour of Optus, and will use the latter telco's Sunshine data centre to host more than AU$650,000 of new equipment from Dell and EMC.

• CBA service levels lag transformation programme

  Customer service at the Commonwealth Bank (CBA) is still not making the grade despite an AU$1.5 billion, three-year transformation project nearing the end of its life, according to new CBA chief Ralph Norris.

• Outsourcing managers must be axed or retrained

  Business will need to replace or retrain the executives responsible for managing outsourcing, or risk giving vendors the upper hand according to a visiting Gartner sourcing expert.

• Ubuntu Linux backer tackles collaboration

  The company behind Ubuntu Linux is set to unveil ambitious plans to improve collaboration among the Linux community.

Features and Case Studies (6)

• Are appliances here to stay?

  Computing appliances promise simplicity, but do they deliver? ZDNet Australia investigates.

• An eye for an aye

  Australia is keeping pace with other governments in biometric usage but are we operating in a policy vacuum with technology that is far from perfect?

• The money network: Migrating to SWIFT

  When your money moves, it almost certainly travels using SWIFTNet, a network for financial institutions. We chart the ups and downs of a few Australian companies which are upgrading to the network.

• CIOs will spend again, but vendors won't enjoy it: Forrester

  Forty-one percent of Australasian CIOs will increase their IT spending in 2004 with new infrastructure their top priority. But dampening the good spending news is CIOs' resolve to fight vendors for every cent spent, according to a new survey by Forrester Research.

• Australian businesses more than comfortable with Linux support

  While UK businesses worry that Linux lacks the technical support options to make it an enterprise player, Australian businesses believe the open source operating system already enjoys the robust support they need to put it to work.

Reviews (1)

• Optus touts group development as Telstra-killer

  Optus has launched its first product developed collaboratively with other members of the SingTel group and indicated future products will be developed in the same way to give Optus an edge over local rivals.

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