The NSW Government's decision to consolidate 160 of its agencies into 13 super-departments has not spooked the departments from one cluster, according to their chief information officers.
The quiet launch of the NSW State Government's ServiceFirst agency was an attempt to avoid the woes of similar 'big bang' shared services programs in Western Australia and Queensland, according to one analyst.
The New South Wales State Government has no plans to consolidate its existing shared services agency BusinessLink with the new division, ServiceFirst, which the Government quietly set up over the past few months to provide similar services to different agencies.
The New South Wales state government has quietly created a new shared services agency that will, among other things, provide centralised IT services to a large number of departments and agencies.
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