News (32)

  • Unisys bags AU$240m Defence IT deal

    The Department of Defence has signed a AU$240 million, five-year contract with Unisys to provide support services such as network security, infrastructure support and server and desktop support.

  • Domain bureaucrats: Bungling the .gov.au space

    Australia's second level domain name system for government may have an air of legitimacy, but bureaucratic bungling is confusing Web administration between levels of government, according to one German researcher.

  • auDA may open up .au

    Australia's domain name regulator is considering opening up the nation's top level .au domain, in a dramatic proposal that could see second-level domains such as "example.au" made available.

  • Centrelink starts $5 million help desk project

    Centrelink is to begin a 16-month rollout of service management software that will eventually see staff help desk queries consolidated and automated under one system.

  • Linux conference domain faces uncertain future

    A proposed review of little-used second-level domains by .au Domain Administration (auDA) has left a cloud hanging over the domain for Australia's biggest Linux conference.

More News >

Features and Case Studies (8)

  • Dealing with storage and data leaks

    In today's knowledge economy, getting the right information at the right time can make the difference between success and failure. However companies need to put adequate controls in place before sharing information freely. We look at how to ensure confidential data doesn't fall into the wrong hands.

  • Photo Gallery: CeBIT people

    A look at some of the people and stands from CeBIT 2006.

  • When to outsource helpdesks

    The PC helpdesk is the interactive interface between the IT department and your business. What are the challenges involved in outsourcing the helpdesk?

  • The future of managed e-mail

    MailGuard's Andrew Johnson and MessageLabs' Nick Hawkins -- the leaders of two popular managed e-mail services specialists -- go head to head.

  • Study tattles on workplace IM

    Instant messaging is still used mostly for personal chitchat in offices, according to a new survey.

More Features and Case Studies >

Reviews (2)

  • Patch management: 4 packages tested

    Security patches are a big worry: they come out at odd times, they suck up your bandwidth, and just occasionally they break things. We look at patch management packages to ease the burden.

  • Windows XP: Operating system or super utilities suite?

    You already know the good stuff about Windows XP--the Windows 2000 core, better performance and stability, a friendlier, colorful user interface, and, finally, a full replacement for Windows 9x and Me, which are still built on old 16-bit MS-DOS underpinnings.

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Australian Customs CIO Murray Harrison dislikes SLAs and runs away if a vendor talks to him about innovation. In this interview, he also explains why getting excited about gadgets can be dangerous and talks about how Customs' outsourcing strategy has evolved.

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