News (5)

  • Siebel expands hosted business despite shortfall

    Despite reporting that its second-quarter revenue would fall well short of Wall Street estimates, Siebel Systems' growth of its hosted applications business could signal improving prospects for the company.

  • Oracle makes 'final' bid for PeopleSoft

    Oracle said Wednesday that it has increased its cash offer for enterprise software maker PeopleSoft to US$26 per share, presenting its rival's shareholders with a US$9.4 billion hostile takeover bid.

  • PeopleSoft integrates J.D. Edwards software

    PeopleSoft released a set of integration tools Monday aimed at linking software from recent acquisition J.D. Edwards with its flagship package of enterprise software applications.

  • Aust, global companies fail at CRM: analyst

    A leading analyst has lashed companies over their inability to properly implement customer relationship management systems, claiming failure rates in some areas are up around the 75-80 percent mark.

  • Dangerous games with customer data

    As enterprises amass huge volumes of customer data in their CRM systems, there's a growing temptation to disregard customers' privacy.

Features and Case Studies (1)

  • Aust, global companies fail at CRM: analyst

    A leading analyst has lashed companies over their inability to properly implement customer relationship management systems, claiming failure rates in some areas are up around the 75-80 percent mark.

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