Microsoft has launched Dynamics AX 2009, its latest ERP system, which has been designed to appeal not just to the company's traditional SME market but also to users in the largest companies.
Call centre managers can no longer rely on achieving key performance indicators to win promotion, a new study has found.
Australian airline Internet portals still provide poorer standards of service than those of their competitors in the Asia-Pacific region according to a study conducted by independent e-commerce watchdog, GlobalReviews.
Given the current weakness in the IT&T sector, indicated by the amount of jobs advertised on the Internet, former employees of One.Tel may face tough times when searching for positions within the telecommunications industry.
Call centre managers can no longer rely on achieving key performance indicators to win promotion, a new study has found.
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