In this video interview, Competitive Carriers Coalition executive director David Forman explains why the group, which represents Telstra's rivals in Canberra's halls of power, is not technically a lobbyist and doesn't need to appear on Kevin Rudd's lobbyist register.
Australians have made more than 20,000 complaints a month against telecommunications companies this year as figures rose despite a campaign to lift customer service.
The mystery consortium which plans to buy out Commander's telco business today denied that the failed company's former chief executive Adrian Coote was behind the bid.
Optus could slash hundreds of jobs this week to counter the effects of a likely economic downturn.
Transfield Services is making 170 staff who work on its Telecom New Zealand contract redundant because it is losing money on the work it does for the telco.
Dodo has been taken to task for misleading advertising. But is telco advertising in Australia misleading in general? What can be done to make it easier for consumers to understand?
Telcos would love to shift the cost of expanding mobile network coverage to customers with femtocells, but are they a good idea for customers?
Around one third of Australia's telcos have shut their doors over time, but that isn't stopping new ventures hoping to chip away at carriers' mobile call bonanza. By fighting carriers at the smartphone rather than the home phone, could the latest two contenders be onto something big?
With all the excitement over the iPhone, few people have noticed that 1 July was the 11th anniversary of the deregulation of Australia's telecommunications market.
The not-so-secret campaign by the Future Fund to evict Donald McGauchie from the chair of Telstra's board doesn't appear to have gained much traction. It is also unclear whether it was necessary.
The thriving community of Internet users that are opting for a 'Second Life' in virtual worlds are a tempting market for advertising. But is a virtual presence a viable option for big business?
There's a huge amount of satisfaction in seeing a system you've set up functioning in the way you intended, according to one telco CTO.
What a customer wants and eventually gets can be two different things. To get more in tune with customer preferences, Hunter Holden reinvented itself with a customer relationship management system.
E-mail has taken a battering over the last year or so with mountains of spam and viruses delivered to our mailboxes daily. Can the problem be fixed, and can e-mail still be free?
The Australian Communications Authority has claimed a win for rural telecommunications following the prohibition of mobile phone boosters in May last year.
An extended period of negotiation over a relatively simple "over the phone" top-up solution for pre-paid mobiles has highlighted the conservative approach financial institutions are taking to e-commerce participation.
Another analyst report has savaged 3G mobile telecommunications networks, claiming only a quarter of mobile phone users plan to upgrade to 3G technology.
Telstra Country Wide has announced a AU$231 million investment in 2003/04 to improve services to regional areas.
You think spam techniques are driving you mad now... just take a look at what's in store.
Telstra shareholders fear break up
What do Telstra shareholders think of the telco's new CEO David Thodey? And would they support the government'… Watch it now
The Change Program changes its Agenda
What happens when you change the agenda of the ATO's Change Program, or program in some changes to the Agenda?… Watch it now
Microsoft's Tracey Fellows on Windows 7
After the launch of Windows 7 last week, ZDNet.com.au spoke briefly with Microsoft Australia and New Zealand M… Watch it now
Having problems with complex data center? Simplify your data center now.
Has New Zealand's smiling assassin delivered?
The long-awaited separation of Telstra
Google open-sources JavaScript tools
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