ING Direct Australia says it will not follow its US arm and give free security software to its local customers.
Demographic matching -- even 'psychographic' matching -- is increasingly likely to be used to connect customers with a compatible agent when they speak to call centre personnel.
Fresh after getting publicly dumped by Apple Computer, IBM is taking new measures to spread its Power processors and make them a stronger competitor to Intel chips.
Sensis has extensively overhauled its Yellow Pages Web site, scrapping its clunky search interface and providing free directory listings for non-paying customers.
Sun Microsystems on Tuesday in the US plans to launch a software package aimed at the RFID market.
Last week's blog on why consumers might be confused by contradictory messages on computer security from banks drew a few objections from interested parties ones that I thought would be worth responding to this week.
Banks obviously have an interest in making consumers feel safe. They are there to protect the customers' money. They want customers to use their online services, too, because the channel offers a lower cost per transaction than a branch. But giving away free security software to make customers feel safe is probably doing more harm than good.
It is quickly becoming the norm for Australia's largest banks to offer discounts on or completely free computer security software to boost internet banking security. The question is, why?
Bud Tribble, a key engineer behind Mac OS X, explains that the security flap around Apple is more hysteria than reality.
A Sydney-based start-up is offering a way for doctors to track and bill their clients for consultations over the phone and by e-mail.
If you're already running thin clients but your servers are bursting at the seams, take a look at these four server optimisation tools that can improve your user experience.
In this issue of Industry Insider, guest columnist Nancy Huang discusses the basics of IT project management and the importance of mentoring.
If you're already running thin clients but your servers are bursting at the seams, take a look at these four server optimisation tools that can improve your user experience and make your servers last just a bit longer.
ZDNet Australia shows you how to save money and keep staff happy with thin clients.
Microsoft's MacWorld Expo announcement that it will deliver a version of its Media Player software for OS X this coming spring follows two of the company's "new millennium" strategies.
Microsoft slams Google on privacy
Google's approach to privacy is a decade behind Microsoft, the Redmond software giant's chief privacy strategi… Watch it now
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