Telstra today confirmed it would shift the jobs of 101 Sydney and Melbourne call centre workers dealing with large corporate customers to facilities in Brisbane and Perth.
Telstra has backed down from a fight in court over the legality of its employee collective agreement ballots, despite showing defiance right up to the day of the hearing.
Unionised Telstra workers are officially ready to strike for better pay, with voting results released this afternoon and last week showing the majority of workers recently polled were in favour of industrial action.
Problems with Telstra's new Siebel-based billing system have led to call centres being choked by long delays and errors, according to one of the telco's unions. However, Telstra claimed the union had attempted to undermine the IT transformation's success.
Union leaders today said they feared more job cuts were to come after Telstra said it was axing 800 positions.
Without consensus on labour issues, the eventual winner of the NBN may end up as little more than a lame duck and a cashed-up symbol of the conflict between the desire for progress and the lack of mechanisms to deliver it.
Do the boards of IT companies deliberate extra carefully before making a deal with government for fear of having their name pulled through the dirt when they stuff up?
Two of Telstra's unions commenced industrial action this week; this gallery documents a protest held on Tuesday morning outside Telstra's Elizabeth St, Sydney office, during the strike.
Are open-source devotees the bearded, sandal-wearing geeks that legend says they are?
Countries including the UK and the US are putting biometrics at the forefront of plans to improve national border security but there are still significant issues to be solved before the technology is up to the job.
A survey of 456 CEOs among IBM's top customers shows a shift from a cost cutting to revenue growth as the primary business objective. While most of the survey's findings are predictable, one finding is emblematic of the underlying problem inhibiting growth -- a lack of leadership.
Communications minister Daryl Williams and his political foe Kate Lundy debate on a wide range of issues, including three most pressing problems facing Australia's ICT industry.
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