Tag: psychographic matching

News (1)

Call centres seek your perfect match

Demographic matching -- even 'psychographic' matching -- is increasingly likely to be used to connect customers with a compatible agent when they speak to call centre personnel.

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Malcolm Turnbull's ghost twitterer
At the Sydney Media140 conference several weeks ago, Opposition Leader Malcolm Turnbull admitted he doesn't pe… Watch it now
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Google Chrome OS demonstration
Vice President of Product Marketing Sundar Pichai gives a virtual tour of Google's new operating system, Chrom… Watch it now
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Surf the Net like it's 1991 with Gopher
The old Gopher protocol is not dead. In fact, it even has Twitter! Here's how to access it.… Watch it now
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Invisible Particls to reappear
Web 2.0 start-ups never die, they just go into stealth mode.
12 days without ADSL: A local loop eulogy
When your broadband speeds are limited to 38Kbps it's not hard to join the ranks of people demanding the NBN already. Telstra's copper network is a renovator's delight.
An abridged history of the Aussie internet
Journalist Glenda Korporaal has written "20 years of the internet in Australia" to commemorate two decades of AARNET. On this week's Twisted Wire I talk to Glenda and Chris Hancock, the CEO of AARNET.
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