News (13)

  • ICT group moves to disown trendy thinking

    A leading computer industry lobby group has moved to disown the industry's reputation for trendy and short-term thinking as it tries to preserve ICT jobs in this country.

  • Greenspan: Offshoring laws could harm US

    Federal Reserve Chairman Alan Greenspan said on Friday that efforts to stem the tide of overseas outsourcing could damage the U.S. economy instead of help protect American workers.

  • Vox populi on tech outsourcing

    No one likes to hear that their job may be at risk because of more efficient foreign competition.

  • Why jobs should be sent offshore

    The truth about outsourcing's effect on the American economy is not politically acceptable.

  • Don't mention the 'O' word

    In a memorable episode from the English comedy series, "Fawlty Towers," the besotted hotel owner, Basil Fawlty, played by actor John Cleese, suffers a massive concussion. When a group of German tourists turns up at the inn, Fawlty explicitly warns the hired help not to reopen old wounds by making any reference to "the war."

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Features and Case Studies (6)

  • Face off: Lundy vs. Williams

    Communications minister Daryl Williams and his political foe Kate Lundy debate on a wide range of issues, including three most pressing problems facing Australia's ICT industry.

  • Outsourcing CRM operations a wise choice?

    Outsourcing customer relationship management -- generally seen as part of the business process outsourcing trend -- is a complex undertaking. And it's about a lot more than "shipping jobs overseas" ....

  • On the outsourcing hot seat

    Infosys Technologies CEO Nandan Nilekani says outsourcing is a win-win proposition.

  • India lobbies Asia to fight outsource backlash

    India's minister for information technology calls upon Asian countries to make a united stand to challenge the outsourcing backlash taking root in the Western world.

  • Analyst plays down offshore outsourcing impact as tension rises

    A leading Asia-Pacific tech analyst claims the outsourcing of information technology and business processes offshore is "not something to get overly excited about," despite increasing international controversy over the migration of jobs to lower-cost countries.

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