While Australian businesses are showing increasing interest in service and process management approaches such as ITIL and CMM, that enthusiasm drops off dramatically once outsourcing comes into play, according to new data from research firm Forrester.
With all our stockpiles of information, are we well prepared to predict our future needs? Not likely.
An IT ROI analysis should not be viewed simply as a numbers exercise. The true value lies in the collaboration it generates among the business and IT stakeholders.
Is the recently released Business Process Execution Language for Web Services just the latest in a continuing line of proposals, or will it actually become a universal standard? Find out how BPEL4WS will affect Web services.
NAB is remaining tight-lipped about the exact cause of yesterday's software error that delayed payments to thousands of businesses and employees.
The ever-decreasing cost of storage might look like a useful development for the cash-strapped IT manager, but in fact the falling bucks per gigabyte figure can carry a hidden sting in the tail.
Indexing a large chunk of data is a bit like joining Weight Watchers: it's a useful first step, but it doesn't immediately solve the problem of how you're going to deal with all that blubber.
Trying to understand the logic behind Microsoft's development decisions is a bit like S&M: it's a painful activity probably best left to others. But a recent example from the storage world does suggest something about Microsoft's "people will beat up on us regardless" dilemma.
Shoving everything into a hosted environment effectively creates a quick and dirty disaster recovery strategy.
Would you be happier that Google collects data about your Internet history if you knew their log data was used to fight some seriously nasty worms?
Business process outsourcing has much in common with its smaller sibling IT outsourcing, but there are still some lessons to be learned.
Upsetting employees by botching their payroll is bad for morale, staff relations, and unprofessional. Would outsourcing this function be detrimental to your business?
A product development process should add value, but your existing process could actually be hindering your developers and costing you money. See how revising your process can help focus your resources and efforts.
With all our stockpiles of information, are we well prepared to predict our future needs? Not likely.
An IT ROI analysis should not be viewed simply as a numbers exercise. The true value lies in the collaboration it generates among the business and IT stakeholders.
At the AusCERT 2008 conference in the Gold Coast, ex-NSA staffer Brian Snow, told ZDNet.com.au that software can be secure -- but only if vendors overhaul their development processes.
Companies are wasting money on security processes such as applying patches and using antivirus software which just don't work, according to Cisco's chief security officer John Stewart.
Zoho Invoice is a useful but limited online tool that allows small teams to manage and track invoices. It's easy to use and customise, and the management interface is intuitive and clearly laid out.
Accounting software is never going to be sexy. We didn't find Quickbooks QBi 2008/2009 sexy, but we did find the latest incarnation of the well known brand to be a great program and a worthy upgrade.
Trend Micro Antivirus plus Antispyware 2008 offers a variety of features designed for the home and small office.
Final Cut Studio 2 is a solid value and worthy upgrade for serious film editors who work on Macs. However, hobbyists should consider simpler software.
With its streamlined tools, enhanced nondestructive editing capabilities, and better performance, Adobe Photoshop CS3 will look very attractive to almost any user.
History of British PCs
The cash-strapped UK National Museum of Computing is home to an exhibition of the evolution of British PCs.… Watch it now
Telstra's BT coat doesn't fit
Australian security: the lucky country
Storage infrastructure on the tender track
Security superguide
When chief information officers and other technology managers talk about their priorities, security is always high on the list.
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Superguide: Printers -- all you need to know
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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Storage and server superguide
Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
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