News (51)

  • Enterprise iPhone software roundup

    Since the launch of Apple's App Store, a steady stream of business-oriented applications have become available for iPhone users.

  • Salesforce.com dives into lower cost accounting

    Accounting company Coda and on-demand specialist Salesforce.com claim to have come up with a way for companies to handle their accounting software without having to pay for a full-scale application.

  • Salesforce.com Googles its CRM suite

    Salesforce.com and Google have announced they will jointly offer Google Apps integrated with Salesforce.com's CRM (customer relationship management) applications.

  • NetSuite charms ISVs to take on Salesforce

    NetSuite is expected to fill out its online development platform, part of its strategy to deliver industry-specific applications through partners.

  • Salesforce.com wants customers to use the force

    Salesforce.com is trying to persuade its customers to use its hosting platform, called force.com, to serve up their online applications, but even the company's leaders admit that most people still view it simply as a hosted CRM platform. Will its rebranding and development strategies help it to turn the corner?

More News >

Blogs (1)

  • Read the blog post - Steven Deare

    Forcing the issue

    Salesforce.com CRM continues to attract converts, but has the competition caught up?

Features and Case Studies (29)

  • Salesforce.com CEO: Microsoft is still a dinosaur

    For years, CEO of Salesforce.com Marc Benioff appeared in public wearing an "End of Software" button on his lapel -- just to rankle Bill Gates, Larry Ellison, or any other software mugwump making a killing on selling packaged applications.

  • Can Google break Microsoft's enterprise chokehold?

    A tie-up with Saleforce.com sees Google pushing even further into Microsoft's businesss applications territory

  • Is Microsoft bringing CRM to the masses?

    With market leader Siebel Systems losing customers in droves, the stage looked set for upstart on-demand player Salesforce.com to sweep the field. Not any more. Next month, Microsoft comes into the picture with CRM 3.0.

  • CRM right here, RightNow

    On-demand customer relationship managemet provider RightNow Technologies claims it is the only true believer when it comes to hosted software.

  • Siebel: Close but still no cigar

    Although there is significantly more appeal in its new approach towards the SME market, Siebel is still bedeviled by challenges that have kept its previous attempts from being successful.

More Features and Case Studies >

Videos (1)

  • Play now

    Demo of Google apps on Salesforce

    Here's how it looks when Google applications Gmail, Docs, Talk, and Calendar operate on the Salesforce platform. The two companies announced a joint cloud computing venture at a press event in San Francisco on Monday, April 14, 2008.

Reviews (2)

  • CRM: Microsoft 3.0 vs. RightNow

    We pit veteran on-demand player RightNow Technologies versus Microsoft's latest CRM offering.

  • Making the upgrade

    You've got a lot invested in that current infrastructure, but there are those who are telling you it's time to upgrade. When is really the right time?

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