Facebook users will now be able to buy a pizza to keep them going through sheep-throwing marathons without ever having to leave the social networking site.
Pizza Hut's Australian operation has shut down its "clunky" customer-facing Web ordering system after more than half a decade of operations.
Industry analysts are falling over themselves to highlight 2005 as the year when business intelligence hits the mainstream. But those looking to implement business intelligence solutions may find their efforts hampered by vast silos of generally incorrect data.
Hutchison has the only 'true 3G' network available in Australia, which they have imaginatively named '3'. Every phone company -- including Hutchison -- are adamant that people don't want to buy technology, but services. So we've put 3 through its paces.
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What new (and not-so-new) technologies are finding their way into contact centres, and how are they making things better?
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Looking to slice operating costs and deliver streamlined ordering processes, Pizza Hut will soon add voice recognition to its Sydney and Brisbane call centres with a system based on VeCommerce's VeBook order fulfilment product.
After the initial hype following its introduction, has the computing world lost its addiction to Java? Not on your life.
Hutchison has the only 'true 3G' network available in Australia, which they have imaginatively named '3'. Every phone company -- including Hutchison -- are adamant that people don't want to buy technology, but services. So we've put 3 through its paces.
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