News (11)

  • Pizza Hut opens Facebook ordering

    Facebook users will now be able to buy a pizza to keep them going through sheep-throwing marathons without ever having to leave the social networking site.

  • Pizza Hut goes cold on Web ordering

    Pizza Hut's Australian operation has shut down its "clunky" customer-facing Web ordering system after more than half a decade of operations.

  • Data cemeteries impede business intelligence use

    Industry analysts are falling over themselves to highlight 2005 as the year when business intelligence hits the mainstream. But those looking to implement business intelligence solutions may find their efforts hampered by vast silos of generally incorrect data.

  • To 3, or not to 3?

    Hutchison has the only 'true 3G' network available in Australia, which they have imaginatively named '3'. Every phone company -- including Hutchison -- are adamant that people don't want to buy technology, but services. So we've put 3 through its paces.

  • What's new in the contact centre?

    What new (and not-so-new) technologies are finding their way into contact centres, and how are they making things better?

Features and Case Studies (4)

  • What's new in the contact centre?

    What new (and not-so-new) technologies are finding their way into contact centres, and how are they making things better?

  • E-commerce tech--here's what clicks

    Two years after the dot-com bust, some key technologies have proven to be the silver lining that has helped companies survive the unforgiving e-commerce climate.

  • Pizza Hut orders voice recognition with the lot

    Looking to slice operating costs and deliver streamlined ordering processes, Pizza Hut will soon add voice recognition to its Sydney and Brisbane call centres with a system based on VeCommerce's VeBook order fulfilment product.

  • Java does the business

    After the initial hype following its introduction, has the computing world lost its addiction to Java? Not on your life.

Reviews (1)

  • To 3, or not to 3?

    Hutchison has the only 'true 3G' network available in Australia, which they have imaginatively named '3'. Every phone company -- including Hutchison -- are adamant that people don't want to buy technology, but services. So we've put 3 through its paces.

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