News (74)

  • Telstra Next IP upgrade 90% done

    Telstra's $1.5 billion Alcatel-Lucent-led core network upgrade is 90 per cent complete, according to the telco's general managing director of networks and services, Michael Rocca.

  • VoIP hackers strike Perth business

    A hacker recently obtained unauthorised access to the IP telephony (VoIP) system of a Perth business, making 11,000 calls costing over $120,000, according to the Western Australian police.

  • ACMA OK's in-flight mobile plans

    The Australian Communications and Media Authority has proposed to permit the installation of in-flight mobile phone systems, which are necessary for Qantas and Virgin Blue plans to offer SMS and GPRS services on an aircraft.

  • FrontRange beats Microsoft for Ford Health

    Last year, Brisbane-based corporate health provider Ford Health had to choose between FrontRange's Goldmine PE and Microsoft's eponymous CRM system. The company ended up going with Goldmine, but even after the deal was done, Microsoft still wasn't taking no for an answer.

  • Skype reassures users after SkypeIn number debacle

    Skype has sought to reassure its business customers that they can trust it in the future, despite the withdrawal of thousands of central London numbers from its SkypeIn users.

Blogs (2)

  • Read the blog post - David Braue

    Telstra's BT coat doesn't fit

    The vision of the future BT portrayed this week at an Australian conference was so far removed from how Telstra's David Quilty has described the British telco that I wonder if they were talking about the same UK.

  • Read the blog post - Steven Deare

    Le grand stuff-up

    CRM vendor Legrand must realise whoever set up their phone systems made a phreaking huge mistake.

Features and Case Studies (27)

  • The best VoIP solution is ...

    The world of enterprise IP telephony is varied and complex. Here's our round-up of the major players and what they can bring to your business.

  • Top smartphones for newbies

    If you're looking to get organised digitally for the first time, and are a little bamboozled by what's out there, we've corralled together the best smartphones for first timers.

  • VoIP war stories from the Australian front

    In this feature, ZDNet.com.au speaks to IT managers across the nation to collate their "war stories" deploying Voice over Internet Protocol (VoIP) in their organisations. Cut through the spin and find out what's really happening on the Australian VoIP front.

  • CIO View: It's good to talk-over-IP

    Voice over IP, or VoIP as it's affectionately known, offers a great deal more flexibility than a classical phone system. Despite VoIP's advantages, IT managers shouldn't underestimate the cost or complexity of setting up such a system.

  • The dos and don'ts of VoIP security

    Although there is precious little evidence of VoIP security attacks, organisations cannot afford to be complacent. Make no mistake, VoIP is an attractive target for hackers and malware writers.

Reviews (15)

  • The best VoIP solution is ...

    The world of enterprise IP telephony is varied and complex. Here's our round-up of the major players and what they can bring to your business.

  • Avaya Aura: What exactly is it?

    Avaya's Aura is a suite of communication products, all bundled together in an effort to reach the dream of unified communications for businesses.

  • Top smartphones for newbies

    If you're looking to get organised digitally for the first time, and are a little bamboozled by what's out there, we've corralled together the best smartphones for first timers.

  • Avaya IP Office 500

    While being a leader in most areas of IP telephony, Avaya have previously been lacking in support for the smaller end of the market. That's set to change, however, thanks to the introduction of the new Avaya IP Office, a VoIP solution which caters from as little as two users right through to 360 users per server.

  • 3Com 3108

    The 3Com 3108 is well worth considering in environments where workers spend much of their time away from desks without resorting to expensive to run GSM or 3G dependent mobile phones.

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