The first version of Symbian to offer native Wi-Fi support was launched in Europe on Wednesday.
Microsoft can expect thousands of extra technical support calls after the release of its security update for Windows XP this northern summer, according to security analysts.
Oracle customers want better product support through improved call centres and more information about services.
Vista users encountering problems when they upgrade to SP1 can breathe out: the company is giving away free support for those installing the service pack.
From today, Microsoft will no longer issue security updates or provide support for Windows 98 and Windows ME, which could lead users to trying alternative operating systems such as Linux.
CRM vendor Legrand must realise whoever set up their phone systems made a phreaking huge mistake.
People were apparently switching their brains off before joining the 3G iPhone queues, so it's somewhat surprising that considering an appropriate amount of storage was quite a high priority for many buyers.
Internode has no incentive to provide free access to its Wi-Fi networks for any reason at all, apart from genuine love, and maybe the joy of finding a new way to flip Telstra the bird.
There's an argument against the usage of USB sticks which has been discussed many times in this column: they're a potentially massive security risk. But there's another case you could make against having your business life stored in 4GB or so of flash memory it's a total support nightmare.
If there ever was an opportunity for a broadcaster to showcase the potential of internet video, this was it, and Seven has blown it. Perhaps its executives should have rung their mates at NBC in the US and gotten some pointers on online coverage.
What should help desk analysts do when the phones aren't ringing off the hook? Here are some ideas about what should and shouldn't be on the to-do list.
Instances of infected smart phones are almost nonexistent, according to a mobile phone support exec.
Jeff Dray from ZDNet Australia sister site TechRepublic describes some of the stranger setups he's encountered in the field and offers recommendations for placing a PC so that it has a long, healthy life.
From today, Microsoft will no longer issue security updates or provide support for Windows 98 and Windows ME, which could lead users to trying alternative operating systems such as Linux.
Whatever size your organisation is, supporting your users will always be a challenge.
At the AlwaysOn Summit at Stanford University, CIOs discuss the iPhone and whether they plan to use them across their companies. They also talk about the difficulty in supporting new platforms and in keeping company confidentiality.
The iPhone won't be supporting Java or Adobe Flash, so does that really mean it can run 'the real Internet'?
Smarting from criticism from open-source programmers, Intel has committed to release Linux versions of essential supporting software at about the same time it releases Windows versions.
Need a new server but only have AU$2500 to spend? The range of options is surprisingly good as long as you're willing to do without some of the fancy features.
Tossing the KF700 into a mobile market obsessed with the iPhone could be a tough pitch for LG. HSDPA data speeds and multiple methods of input could be what's needed to turn a few heads away from the competition.
The W760i is a solid performer, and we've found it hard to fault this handset during our tests. Yet, with strong competition hot on its heels, the W760i falls short of bowling us over.
Nokia's E90 smartphone is the latest in the Communicator series, featuring HSDPA support, inbuilt GPS and Wi-Fi.
Visa CIO touts new transaction technologies
Michael Dreyer, CIO of Visa, expresses what innovation means to him in different areas, such as their PayWave … Watch it now
Industry-leading performance and availability by HP and Intel
Driving Business Growth Through Enterprise IT Management
Australian Govt funds IT start-ups
Google should come clean on datacentres
US shows what OPEL could have been
Achieve continuous availability with high performance NonStop blade technology
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Superguide: Printers -- all you need to know
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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Storage and server superguide
Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
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