Tag: outsourcing

News

  • Stolen: Google's employee records

    Google has confirmed that personal data of US employees hired prior to 2006 have been stolen in a recent burglary.

  • DIAC security threatened by flood of contractors

    The information systems of Australia's Department of Immigration and Citizenship (DIAC) are at risk because the department has been flooded by 10,000 IT contractors, according to its director of protective security, Mark Handley.

  • CommBank throws open $1.3bn telco deal

    The Commonwealth Bank has confirmed it is seeking a telecommunications supplier for a 10-year deal, possibly worth AU$1.3 billion.

  • DIAC CIO: IT wages nearly forced us to 'down tools'

    A recent AU$25 million lifeline to the Department of Immigration and Citizenship (DIAC) last month saved its AU$496 million tech overhaul from tanking, according to DIAC CIO Bob Correll.

  • ATO unleashes AU$160m a year outsourcing deal

    The Australian Tax Office has laid out the requirements for its centralised computing contract, worth AU$160 million per year.

  • EDS to take last crack at AU$1bn ATO mega deal

    The Australian Tax Office is preparing to put the last and largest of its IT outsourcing contracts — centralised computing — up for grabs, worth around AU$160 million per year. This is EDS's last chance to retain work with the ATO and possibly its first bid since its proposed acquisition by HP.

  • Microsoft sweats over Google-Yahoo ad deal

    Microsoft launched a campaign today to enlist supporters in its opposition to a new advertising collaboration deal between Google and Yahoo, two sources familiar with the matter told Reuters.

  • Megadeals going the way of the dinosaurs

    Companies are shying away from outsourcing 'megadeals' in favour of spreading smaller contracts between several suppliers.

  • HP, EDS clients advised to review contracts

    HP and EDS customers should look at renegotiating existing contracts to push for price reductions and improved services following the US$13.9bn deal between the two outsourcing giants.

  • HP and EDS wed: Australian rivals to get a piece of the cake?

    Observers predict that Hewlett-Packard's acquisition of global outsourcer EDS for US$13.9 billion this week will bring a boost to the Australian integrated services market, but also warn the new Australian entity that its rivals will try to take advantage of the transition here.

Features and Case Studies

  • Rudd awakening: Govt's plans for ICT

    Ahead of the election, with promises for nationwide broadband networks and digital revolutions in schools, the ICT industry could hope the government was on their side. But now the glamour of a sparkling new government has worn off, how ICT-friendly is the Rudd government really?

  • Department of Defence: Greg Farr, CIO (part two)

    In the second part of his interview, Defence CIO Greg Farr talks about outsourcing, the skills crisis and reveals his most urgent IT priority.

  • Microsoft to try again for Yahoo — or for Facebook?

    With Yahoo apparently off the table, what's Microsoft's back-up plan? Try again for Yahoo — or go for a new target?

  • Yahoo turns to Google after Microsoft deal ends

    On Saturday, Microsoft formally withdrew its offer to acquire the search pioneer, at least for now. So what happens next for Yahoo? A deal with Google looks likely.

  • Department of Defence: Greg Farr, CIO (part one)

    Australian Department of Defence CIO Greg Farr spoke to ZDNet.com.au about how the organisation's networks are kept secure and why virtualisation and green issues are high on the agenda.

  • Photos: HP prefers clients to be thin

    According to HP, the sexiest thing in IT right now is thin clients. Our photo gallery gives you an inside look into HP's latest thin client technology — and what happens when it breaks.

  • Centrelink: John Wadeson, CIO

    Centrelink, Australia's welfare payment organisation, deals with millions of transactions and billions of dollars every week. CIO John Wadeson recently spoke to ZDNet.com.au about the challenges of running one of the country's largest IT infrastructures.

  • Australian Tax Office: Bill Gibson, CIO

    Bill Gibson, CIO of the Australian Tax office, spoke to ZDNet.com.au about why he doesn't completely trust open source software; how the ATO handles security and why competing vendors will have to learn to work together.

  • Avaya: Lorie Buckingham, CIO

    Lorie Buckingham, CIO of telecom solutions provider Avaya, talks about the promise of unified communications for its more than one million business customers around the world. She also discusses her passion for technology and strategy for integrating innovative communication technologies.

  • Avis Budget Group: John Turato, VP of Technology

    John Turato, Vice President of Technology for Avis-Budget Group talks about managing technical operations for a rental fleet of more than 400,000 vehicles worldwide. Turato also discusses transformation at the rental car operator, and his other role, Chairman of the OpenTravel Alliance, a group of companies developing web 2.0 standards for the online travel industry.

Reviews

  • Apple Final Cut Studio 2

    Final Cut Studio 2 is a solid value and worthy upgrade for serious film editors who work on Macs. However, hobbyists should consider simpler software.

  • PDF-eXPLODE

    For standard invoices and reports requiring efficient delivery, PDF-eXPLODE could well be a lifesaver. It can be a bit touchy on occasion, but once your document templates are set up properly it should be plain sailing.

  • Fit to Print: 9 colour laser printers tested

    Printing solutions for the office come in all shapes and sizes. Check out our review to find the right one for your needs.

  • Ultimate anti-spam guide: 11 products tested

    From server-level software, to appliances, to managed services, we review the latest anti-spam solutions to help enterprises manage the onslaught of unsightly spam.

  • Salesforce.com Spring '04

    Salesforce.com's service is a good solution for co-ordinating any business's sales efforts.

  • Not as thick as some: 7 thin clients tested

    Thin clients seem to be a perennial runner-up to full-featured desktops, but we think the time is right to stop thinking "what if?" and to get rid of those clunky desktop PCs.

  • Strong growth ahead for semiconductor industry: IDC

    The semiconductor market will grow at 18 percent in 2004, according to International Data Corp. The growth will be driven by stronger than expected mobile phone and PC shipments.

  • Microsoft moves into chip world with Xbox

    There's a multibillion-dollar company moving into the chip business: Microsoft.

  • Watching the detection

    They may not be perfect, but intrusion detection systems should be a part of your enterprise security arsenal.

  • Making the upgrade

    You've got a lot invested in that current infrastructure, but there are those who are telling you it's time to upgrade. When is really the right time?

Blogs

  • Protecting local jobs

    Satyam Computer Services has taken a big step towards dispelling fears that foreigners will eventually takeover Australia's IT industry.

  • Saying ta-ta to software development

    Aussie smartcard vendor ERG has decided to outsource to Tata Consultancy Services (TCS), and you can't help but think of the Qantas example.

  • Benefits of offshoring to New Zealand

    Ever outsourced to a vendor with fantastic technical capability, but major management issues?

  • India off-limits for outsourcing?

    Australian Federal Police (AFP) boss Mick Keelty is the latest to voice concern about India becoming an outsourcing no-go zone, but how real is the risk?

  • Analysing the analysts

    Analyst group Gartner has been prominent on the conference front of late, cranking up its talk-fests in Sydney around outsourcing, application integration, data centres, and security. Technology managers come from far and wide for the events, but are they worthwhile?

  • Tugging at vendor heartstrings

    If you're to be in contract negotiations anytime soon, take heart from the following story -- vendors can be bargained with.

  • Budgeting for a skills shortage

    There is no technology skills crisis ... yet, according to a senior government technology official.

  • Offshoring agony

    We need statistics and commentary from analysts to reinforce the bleeding obvious because we seem quite capable of utterly ignoring it otherwise.

  • Talking outsourcing

    If there's one jurisdiction that can claim to have learned from harsh experience in outsourcing, it’s South Australia. Here's hoping others are paying close attention to how it applies those lessons.

  • Insourced offshoring

    With all the debate about the merits of offshoring and the politics that go with it, few IT managers will stand on a soapbox and declare its benefits. But Baker and McKenzie's Martin Telfer is one such soul.

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Department of Defence | Greg Farr, CIO (part two)

In the second part of his interview, Defence CIO Greg Farr talks about outsourcing, the skills crisis and reveals his most urgent IT priority.

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Blogs

  • Angus Kidman I'm a celebrity, don't back me up
    Celebrity comes with its perks — free alcohol, better-looking partners, lots of holiday time — and disadvantages — constant media intrusions, being forced to appear in films with Eddie Murphy for the long-term good of your career, and having to do mindless radio interviews with angry men who've been awake since 4am.
  • Array Lies, damned lies and telco stupidity
    Earlier this month, Telstra put out a press release trumpeting that it's come up with a new phone coaching service to help people who are "bamboozled" by their mobiles. Another excellent example of wrongheaded thinking from the mobile industry.
  • Array Dear carriers: More walking, less talking
    Sometimes, a well-placed and well-timed letter can make all the difference. Other times, it can make no difference at all — and even hurt your case. This week's missive by the Competitive Carriers' Coalition, I would suggest, falls into the latter category.
  • More blogs »

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